Manager, Field Sales Reporting

Mallinckrodt Pharmaceuticals • Bridgewater, PA

11d

About The Position

The Manager, Field Sales Reporting manages the design, development, governance, and delivery of sales reporting, analytics, and business insights to support decision-making and improve sales performance. The role partners with Sales Leadership, Sales Operations, Forecasting, Marketing, IT, and other internal teams, serving as an analytics partner to field and commercial leadership. It leads field reporting, dashboard solutions, and sub-national analytics across national, regional, territory, account, and customer levels, translating complex business questions and data into actionable insights.

The position oversees reporting frameworks, dashboards, scorecards, data governance, quality, and reporting processes. It supports sales strategy and initiatives, provides insights into performance and resource allocation, and leads training for field sales representatives on reporting tools. The role also establishes operating standards and service expectations, manages internal support teams and external resources, and drives process optimization, automation, and scalable reporting capabilities.

Requirements

• Bachelor’s degree in business, Analytics, Finance, Marketing, Life Sciences, or a related field.
• At least 5 years of progressive experience in sales reporting, commercial analytics, field analytics, sales analytics, commercial operations, or a related function within pharmaceutical, biotechnology, or healthcare organizations.
• Strong proficiency with business intelligence and analytics tools such as Tableau, Power BI, Excel, and SQL.
• Experience with Veeva CRM, alignment management software, and enterprise reporting platforms.
• Experience supporting field analytics and reporting, including dashboards, KPI development, field performance measurement, and commercial insight generation.
• Experience working with pharmaceutical commercial data, including claims, prescription, patient-level, account, distributor, specialty pharmacy, CRM, activity, and third-party datasets.
• Experience translating complex analyses into clear, actionable recommendations for business leaders.
• Strong project management, communication, presentation, and stakeholder management skills.
• Ability to influence cross-functional teams and work effectively in a fast-paced environment.
• Experience establishing operational processes, governance, documentation, and quality-control standards.
• Experience managing competing priorities across multiple stakeholders, brands, or business units.
• Knowledge of commercial content review, approval, and compliance requirements in regulated industries.
• Knowledge of operating model design, governance frameworks, process standardization, and service delivery models.
• Knowledge of vendor management and outsourced service delivery models.
• Knowledge of change management principles and organizational adoption strategies.
• Knowledge of resource allocation and business case development.
• Knowledge of how Marketing, Sales, Analytics, Technology, and Customer Engagement functions work together to support commercial objectives.
• Knowledge of enterprise capability development and shared-service operating models.
• Excellent written, verbal, presentation, and communication skills.
• Strong relationship-building, collaboration, negotiation, and change leadership skills.
• Advanced proficiency in Microsoft Excel and data analysis techniques.
• Experience with CRM platforms such as Salesforce, Dynamics 365, or similar systems.
• Ability to develop, implement, and evolve enterprise capabilities, shared services, and centers of excellence.
• Ability to influence and align stakeholders across Marketing, Sales, Medical, Compliance, IT, Analytics, Procurement, and external partners without direct authority.
• Ability to establish operating models, governance structures, and scalable business processes that drive efficiency and consistency.
• Experience leading vendors and managed-service partners while ensuring accountability, quality, and performance.
• Strong strategic planning, project portfolio management, prioritization, and resource management capabilities.
• Ability to identify opportunities for process optimization, standardization, automation, and cost savings.
• Ability to translate complex business needs into actionable strategies, operational plans, and measurable outcomes.
• Problem-solving and decision-making skills in fast-paced, highly regulated environments.
• Ability to lead enterprise capabilities that support multiple brands, business units, or functions.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Create and maintain daily, weekly, and monthly sales performance dashboards and reports for internal and external stakeholders, covering metrics such as penetration, productivity, and sales.
• Define and enforce reporting processes, service-level agreements, and checklists to ensure timely completion of reporting requirements.
• Serve as the single point of contact for data collation and analysis, working with other departments to support sales strategy and initiatives.
• Provide analytical input for strategic sales initiatives using models and dashboards to guide decisions.
• Manage reporting execution and ensure quality implementation of reports.
• Train new field sales representatives on field reporting tools and performance reporting.
• Identify cost optimization, productivity, and scalability opportunities.
• Develop, maintain, and enhance sales reporting frameworks, dashboards, and scorecards.
• Deliver recurring and ad hoc reporting on sales performance, progress against goals, customer trends, and productivity metrics.
• Partner with Commercial leadership and brand teams to evolve service offerings.
• Monitor key sales metrics and identify risks, opportunities, and performance gaps.
• Develop production standards, templates, and reusable reports to improve enterprise consistency.
• Evaluate future resource, technology, and capability investments.
• Design and maintain dashboards using BI platforms such as Tableau, Power BI, or similar tools.
• Ensure reports are user-friendly, scalable, and aligned with business requirements.
• Develop self-service reporting capabilities for stakeholders.
• Oversee reporting execution and support teams and external resources; establish operational standards, workflows, and service-level expectations.
• Lead process optimization efforts, including continuous improvement and automation to reduce manual reporting.
• Establish reporting standards, definitions, and governance processes.
• Ensure data accuracy, consistency, and integrity across sales systems and reporting environments.
• Partner with CRM administrators and Sales Operations teams to resolve reporting discrepancies and improve data quality.
• Develop and execute training and communication strategies.
• Provide insights into sales productivity, attainment, and resource allocation.
• Ensure capabilities evolve in alignment with organizational growth and transformation objectives.
• Collaborate with Sales Leadership to identify reporting needs and drive strategic initiatives.
• Partner with Sales Training to develop and deliver new-hire training for field sales representatives.
• Establish reporting priorities, cadences, and service-level expectations with stakeholders.

Benefits

• Competitive pay and benefits as part of a Total Rewards package.
• Eligible for a bonus in accordance with the applicable program; bonuses are awarded at the Company’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager