Manager, Field Operations

Service Experts • Duluth, GA

8h

About The Position

The Plumbing Manager supervises the day-to-day activities and performance of Plumbers. Under the direction of the General Manager, the role ensures employees are assigned work consistent with their positions. The manager directs the Plumbing business in the operating area, focuses on gross margin goals, generates revenue opportunities, and supports long-term business growth through superior service and pursuit of new ventures.

The position oversees plumbing installations, repairs, and maintenance; provides day-to-day supervisory support and team leadership; maintains records and analyzes reports concerning worker utilization and job time rates; and plans, schedules, supervises, and assigns team activities. The Plumbing Manager establishes work standards, production controls, and job priorities, maintains a safe work environment, assists with plumbing job time and cost estimates, and performs related work as required.

Requirements

• High school diploma.
• General HVAC or plumbing experience or training.
• At least 3 years of supervisory experience.
• Plumbing knowledge in commercial and residential settings.
• Knowledge of company operating procedures and township codes.
• Mechanical and electrical knowledge.
• Ability to properly bid and estimate jobs.
• The posting also lists a minimum of 6+ years of experience and a minimum education of a bachelor's degree.

Responsibilities

• Direct and manage the Plumbing business in the operating area, focusing on gross margin goals.
• Generate revenue opportunities for the Plumbing team.
• Provide superior service to support long-term business growth and pursue new ventures.
• Supervise plumbing installations, repairs, and maintenance.
• Provide day-to-day supervisory support to direct reports and lead the team.
• Maintain records and files; prepare and analyze reports and charts concerning worker utilization and job time rates.
• Plan, schedule, supervise, and assign activities of the Plumbing team.
• Establish work standards, production control, and job priorities.
• Maintain a safe work environment and enforce the safety culture.
• Assist with determining time and cost estimates for plumbing jobs.
• Perform related work as required.

Benefits

• Competitive pay with incentive opportunities.
• Paid time off and company holiday pay.
• Medical, dental, and vision insurance programs.
• 401(k) retirement savings plan with company matching contributions.
• Life insurance and disability insurance options.
• Supplemental benefit programs.
• Training opportunities through Experts University.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager