Manager, Field Operations

Service Experts•Duluth, GA

10d

About The Position

Responsible for supervising and managing the service and installation of products and/or services of the Branch to KPI’s as established by the General Manager.

Requirements

Extensive experience at servicing and installing residential and commercial heating, air conditioning & ventilation equipment, as well as related products.
Good understanding and overall knowledge of the HVAC/Refrigeration Industry.
Exceptional interpersonal, leadership and diplomacy skills are necessary to successfully resolve all customers concerns and problems.
Minimum 5-7 years’ experience in technical position in the HVAC/Refrigeration Industry.
Minimum 6+ years experience.
Minimum Education: Bachelor's Degree

Responsibilities

Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately.
Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.
Corrects substandard acts or conditions within area of control.
Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s).
Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn.
Complies with the general rules as prescribed by company program(s) procedure(s).
Operates devises or equipment as prescribed by company program(s) or procedure(s).
Participates in any safety initiatives, teams, or committees.
Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.
Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents.
Does not perform acts that may endanger the safety or wellbeing of others.
Does not engage in any pranks, contests, or rough boisterous behavior.
Works in compliance with applicable legislative requirement.