Manager, Facility Services

Houston Livestock Show and Rodeo • Houston, TX

3d

About The Position

The Manager, Facility Services is a collaborative, service-oriented leader within the Event Operations Department/Operations Division. The role plans, budgets, and oversees facility cleaning, maintenance support, and service contracts for Showtime and non-Showtime activities, ensuring facilities are clean, safe, guest-ready, and within budget. The manager supports operational needs across the organization and leads full-time, part-time, and contract staff while partnering with contractors and vendors.

The position manages facility services planning and delivery, cleaning standards and contractor performance, project resources and schedules, budgets, labor plans, worker-hour forecasts, contracts, bids, purchasing, safety compliance, and vendor performance. It also serves as management coordinator for the Facilities Services and Recycling Committees and oversees maintenance, repairs, and vendor services for two commercial kitchens.

During Showtime, the manager coordinates cleaning, plumbing, and related facility services; oversees staffing, vendor assignments, schedules, readiness, and post-event restoration; manages the B&G Overnight Supervisor and overnight operations; and leads emergency facility response and resource allocation. The position supervises a full-time staff coordinator and part-time temporary employees during the Show, and indirectly supervises contractor employees. Supervisory duties include training, planning and assigning work, directing work, addressing complaints, and resolving problems.

Requirements

• Bachelor's degree from a four-year college or university.
• Two to four years of operational experience.
• Ability to perform the essential duties satisfactorily.
• During the Show, ability to walk frequently to various places on the grounds and to sit, stand, climb, balance, stoop, kneel, crouch, or crawl as required.
• Ability to lift and/or move 40 or more pounds.
• Ability to be on foot for up to ten hours during a shift and up to 16 hours per day during set-up and the Show.
• Specific vision abilities include close vision, peripheral vision, and ability to adjust focus.
• Extended work hours are expected and required, especially during peak periods.

Responsibilities

• Lead facility services planning, priorities, schedules, and delivery to meet organization-wide operational needs.
• Manage facility services scope, schedules, and resources for building and maintenance projects with Buildings and Grounds.
• Manage contracted cleaning services for HLSR-owned and -operated facilities at Reliant Park and offsite locations, including the 288 and 610 properties; establish cleaning standards and ensure contractor performance meets them.
• Manage contractors and vendors, define expectations, and ensure safe, timely completion of services.
• Manage facility services budgets, labor plans, and worker-hour forecasts; control expenditures and manage contracts, bids, and purchasing under Show policies and accounting guidelines.
• Enforce staff and contractor compliance with Show policies, safety regulations, and documentation requirements; oversee corrective action.
• Serve as management coordinator for the Facilities Services and Recycling Committees, partnering with the Chairman and Officer in Charge to deliver Showtime and non-Showtime objectives.
• Manage maintenance, repairs, and vendor services for two commercial kitchens to ensure operational readiness.
• Evaluate service quality and vendor performance; lead post-event reviews and operational improvements.
• During Showtime, manage cleaning, plumbing, and related facility services, including priorities, staffing, vendor assignments, schedules, and execution.
• Lead cross-departmental facility services coordination, anticipate needs, and resolve operational issues.
• Ensure pre-event facility readiness and post-event restoration are completed according to operational requirements and schedules.
• Manage the B&G Overnight Supervisor and overnight operations, including staffing, grounds cleaning, and livestock and horse show changeovers.
• Lead emergency facility response and resource allocation; resolve issues within delegated authority and escalate major risks.
• Supervise a full-time staff coordinator and part-time temporary employees during the Show; indirectly supervise contractors' employees.
• Train employees; plan, assign, and direct work; address complaints and resolve problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager