(USA) Manager, Facility Services
About The Position
The Manager, Facility Services directs heating, ventilation, air conditioning and refrigeration (HVAC/R), plumbing, electrical, and critical power maintenance and service operations. The role evaluates facility and equipment needs, oversees systems and energy-efficiency measures, establishes standard operating procedures and preventive maintenance programs, and leads sustainability initiatives supporting Environmental Protection Agency compliance. The manager oversees complex projects and regional field operations, including workforce planning, work prioritization, contractor performance, project schedules, inspections, cost control, and completion of assignments. The position develops and manages budgets, approves expenditures and purchases within authorized limits, reviews estimates and invoices, evaluates return on investment, and identifies facility improvements and cost reductions. The role ensures compliance with applicable federal, state, and local HVAC/R laws and regulations; drives business plans and operational initiatives; and supervises, develops, and evaluates associates. It also promotes company policies, ethics, inclusion, continuous improvement, and a positive customer/member and associate experience.
Requirements
- Bachelor’s degree in Engineering, Architecture, Construction Management, or a related field and 3 years of experience in facilities management, construction management, mechanical maintenance, engineering, or a related area; OR 5 years of experience in one of those areas.
Nice To Haves
- General maintenance experience.
- Experience supervising associates.
- Experience working on cross-functional teams or projects.
Responsibilities
- Direct HVAC/R, plumbing, electrical, and critical power maintenance and service operations, including facility systems, equipment needs, preventive maintenance, and energy-reduction measures.
- Oversee sustainability initiatives and support compliance programs, including resolving scope-of-work issues with vendors, service providers, and contractors and providing technical training.
- Manage complex projects by prioritizing and assigning work, planning workforce needs, supervising work in progress, inspecting completed work, documenting discrepancies, verifying project completion, and approving material requisitions and timecards.
- Direct regional field operations by setting goals, approving activities, controlling maintenance costs, tracking preventive maintenance, monitoring contractor performance, and reviewing progress on initiatives.
- Develop and approve budgets for capital expenses, staffing, and compensation within authorized spending limits; evaluate return on investment; approve contracts and invoices; and determine resource requirements.
- Review budget plans and project cost estimates, approve purchases, and provide technical assistance and consultation related to purchasing.
- Maintain project oversight by managing timelines, changes, costs, schedules, materials, and equipment; estimating labor and material costs; recommending facility and equipment improvements and cost reductions; and approving invoices.
- Manage the department budget by analyzing trends, validating materials and labor spending, reviewing facility-related invoices, preparing reports, approving expenditures, managing warranty reimbursement, and ensuring landlord compliance with lease agreements.
- Ensure compliance with federal, state, and local HVAC/R laws, regulations, and guidelines by reviewing requirements and conducting inspections.
- Execute business plans and projects by identifying customer and operational needs, communicating priorities, removing barriers, providing resources, measuring progress, adjusting performance, and developing contingency plans.
- Supervise and develop associates through hiring, training, mentoring, work assignments, team-building, performance expectations and evaluations, recognition, coaching, and fostering belonging.
- Promote company policies, procedures, mission, values, ethics, and integrity by training and guiding others, ensuring compliance, and supporting the Open Door Policy.
- Evaluate the effectiveness of plans, programs, and initiatives; consult stakeholders; apply suggestions to improve efficiency and cost-effectiveness; and support community outreach.
- Build respectful, collaborative relationships; develop talent; encourage an inclusive workplace; and recognize associates' contributions.
- Model integrity, accountability, ethical conduct, transparency, and Walmart values, while supporting a culture in which associates can raise concerns without retaliation.
- Put customers and members first, use data and customer/member insights in planning, and seek continuous improvement through learning, innovation, digital tools, and adaptability.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U, a Walmart-paid education benefit covering tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
