Manager, Facilities - Lakeside Medical Center

Health Care District of Palm Beach County•Belle Glade, FL

About The Position

The Manager, Facilities serves as the facilities leader and collaborates with the Leadership team on strategic planning, goal setting, department evaluations, and implementation of strategic initiatives. The role plans, coordinates, organizes, and supervises the financial, technical, and administrative responsibilities of the department, and leads support-service departments in meeting performance standards and facility-wide needs. The manager champions safety, facilities maintenance, service, and regulatory compliance, and collaborates with hospital leadership to maintain effective, safe, and cost-efficient programs. The manager oversees plant operations and contracted services, including biomedical and lawn care; supervises Facilities staff; and supports clinical and other departments with responsive facilities services. The position is responsible for preventive maintenance, department budgets, capital-purchase recommendations, contracts, and construction, renovation, expansion, repair, and major maintenance projects. The manager represents the hospital on construction projects and coordinates work to minimize disruption to patient care and hospital operations. The role oversees Safety and Emergency Management and the Environment of Care program, and is responsible for maintaining regulatory readiness and compliance with applicable state, federal, local, and accreditation requirements, including The Joint Commission, OSHA, AHCA, ADA, CMS, and NFPA. The manager coordinates Environment of Care committee meetings, rounds, reporting, corrective actions, emergency preparedness, readiness drills, and disaster response. Emergency duties may include work in special-needs or Red Cross shelters and other responses to man-made or natural threats or disasters.

Requirements

Associate's Degree required; hospital leadership experience greater than 10 years may be considered in lieu of the minimum educational requirement.
3–5 years of experience in facilities operations or environmental services required.
3–5 years of supervisory experience required.
3–5 years of experience applying OSHA, The Joint Commission, and NFPA regulations and standards.
3–5 years of experience using intermediate to advanced IT skills and relevant software systems, including Automated Building Maintenance Systems.
3–5 years of experience reading and interpreting blueprints, drawings, floor plans, and schedules related to electrical, mechanical, plumbing, HVAC equipment, building structures, and finishes.

Nice To Haves

Bachelor's Degree preferred.
3–5 years of construction and emergency-management experience preferred.
AHA-CC Certificate in Hospital Facility Management preferred.
AHA-CC Certificate in Healthcare Engineering preferred.
Facilities operations or environmental services experience in a healthcare setting preferred.

Responsibilities

Provide day-to-day control of plant operations and contracted services, including biomedical and lawn care.
Provide responsive, service-oriented Facilities support to clinical departments, hospital leadership, employees, patients, visitors, vendors, contractors, and regulatory representatives.
Prioritize, assign, track, and follow work requests and work orders through completion, communicating status, delays, corrective actions, and closure to requesting departments.
Conduct routine Facilities and Physical Environment rounds and coordinate timely resolution of infrastructure, safety, regulatory, and service concerns.
Supervise Facilities staff, including assignments, attendance, coaching, competency development, performance expectations, customer-service standards, productivity, and follow-through.
Support workforce planning and redesign as instructed by the Director of Facilities.
Ensure efficient and economical operation of hospital equipment, machines, plant, and buildings within budget and in accordance with applicable regulatory, licensing, code, and standards requirements.
Evaluate preventive-maintenance programs and ensure required equipment, procedures, frequencies, documentation, and quality levels are covered.
Prepare and maintain the department budget and review and recommend capital-budget equipment purchases installed in the hospital.
Coordinate and supervise construction, renovation, and expansion projects, and supervise development and maintenance of the ICRA.
Coordinate construction, renovation, repair, and major maintenance with affected departments to minimize disruption to patient care and hospital operations.
Develop and maintain timely contract-review, negotiation, renewal, and monitoring processes; oversee contractor and vendor compliance, performance, safety, infection-prevention requirements, permits, credentials, scope, quality, schedule, and documentation.
Adhere to purchasing policies and procedures.
Develop and maintain the Environment of Care program, including safety, security, hazardous materials, emergency preparedness, life safety, equipment management, and utilities plans.
Coordinate and chair Environment of Care committee meetings, surveillance rounds, and reporting to leadership and The Joint Commission.
Serve on the Patient Safety and Quality Committee, Physical Environment Committee, and other committees as assigned.
Collaborate on policies and procedures that meet hospital, licensing, and Joint Commission requirements and operational needs.
Maintain compliance and survey readiness for applicable regulatory, accreditation, licensing, and code requirements, including The Joint Commission, OSHA, AHCA, ADA, CMS, NFPA, and local Authorities Having Jurisdiction.
Document, assign, track, validate, and close corrective actions and deficiencies identified through rounds, inspections, surveys, drills, preventive-maintenance reviews, leadership rounds, regulatory visits, and other compliance activities.
Support and demonstrate practices consistent with the hospital’s mission, philosophy, standards, policies, and procedures.
Coordinate disaster-response plans, readiness drills, and training, and serve as disaster coordinator during disaster events.
Provide Facilities leadership during utility or infrastructure failures, fire and life-safety events, severe weather, and other emergencies.
Support continuity of hospital operations and participate in Hospital Incident Command as appropriate.
Maintain readiness to respond to events affecting the physical environment, utilities, life-safety systems, infrastructure, and patient-care operations; perform emergency duties as required.