Assistant in Training (Lakeside Shopping Center)

The Buckle, Inc.•Metairie, LA

6d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while the majority of duties and responsibilities are shared. The role focuses on delivering excellent Guest service and meeting sales goals, recruiting and developing Teammates, maintaining visual merchandising standards, and supporting store operations. The position assists the Store Manager in supervision and may require travel to cover other stores within the District based on business needs. The position is based in a retail store setting with usually moderate noise. Physical duties include standing, walking, using hands, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and occasionally sitting. The role requires the ability to lift and maneuver 50 pounds throughout the store and backroom, as well as specified vision abilities.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, or crawling.
Ability to deliver customer service, communicate effectively, and work constructively with Guests, Teammates, peers, and Management.
Ability to travel to cover other stores within the District based on business needs.

Responsibilities

Greet Guests, provide engaging and knowledgeable service, recommend merchandise, anticipate needs, and build client relationships.
Meet personal sales-per-hour, average sales, and total net sales goals; support store sales performance and Guest loyalty programs.
Use the Sales Presentation Guide and product knowledge to improve sales presentations and demonstrate product showmanship.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, service, accountability, Loss Prevention, store procedures, and other assigned areas.
Maintain a positive floor culture, communicate with the Team, and support daily setup, training, performance reviews, and delegated tasks.
Own and influence product zones; assign and demonstrate zone work, maintain visual standards, and communicate merchandising recommendations.
Maintain a sized and shoppable sales floor, ensure freight is appropriately displayed, and uphold visual standards in the floor and backroom.
Support store operations, including opening and closing checklists, POS procedures, payments, returns, exchanges, markdowns, freight, recalls, and vendor returns.
Monitor security risks and theft, follow Loss Prevention guidelines, and communicate policy violations or concerns to appropriate leaders.
Maintain a clean, organized store and adequate supplies; handle Corporate Office calls and build working relationships with Corporate departments.
Complete scheduled shifts, cover shifts when needed, handle schedule changes professionally, and respond to emergencies in the Store Manager’s absence.
Assist the Store Manager in supervising the store and act as Store Manager in their absence.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Plan and execute work across weekly, monthly, and yearly timeframes, including special projects and other assigned duties.
Travel to and cover other stores within the District based on business needs.