Assistant in Training (Lakeside Shopping Center)

Lakeside Shopping Center•Metairie, LA
•Onsite

About The Position

The Assistant in Training (AIT) helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, the AIT supports sales, recruiting, merchandising, store operations, and the training and motivation of Teammates. The AIT may act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most responsibilities are shared. The role includes sales-floor and register work, merchandise display and handling, routine facility cleaning, and other duties assigned by store management. The position supports Guest service and sales goals, Teammate development and recruiting, visual merchandising, store operations, planning, and leadership. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The Teammate regularly works in a retail store setting with usually moderate noise.

Requirements

  • High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to travel to and cover other stores within the district based on business needs.
  • Ability to perform Point of Sale procedures and follow company policies, including Loss Prevention practices.
  • Ability to communicate professionally, work with Guests and Teammates, and give and receive feedback.
  • Ability to stand, walk, use hands and arms, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear regularly; sitting is occasional.
  • Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Greet Guests, provide attentive and engaging service, answer questions, recommend and locate merchandise, suggest additional items, and create a wardrobing experience.
  • Demonstrate product knowledge and sales techniques, maintain knowledge of promotions and store policies, and meet personal and store sales goals.
  • Use the Sales Presentation Guide and business-building tools to support sales, Guest loyalty, fit appointments, and client relationships.
  • Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
  • Identify recruiting opportunities, assist the Store Manager with staffing needs, and keep contact information and talent lists up to date.
  • Help lead, train, coach, motivate, and develop Teammates; support onboarding, shift orientation, Loss Prevention, sales presentation, and non-sales-position training.
  • Maintain a positive floor culture, demonstrate the dress code and product showmanship, and communicate with fellow leaders and Teammates.
  • Support department results and execute department-calendar actions, leadership playbook practices, training shifts, and assigned business goals.
  • Own and influence product zones; assign projects, demonstrate visual tools, and partner with the Store Manager to delegate and review the store’s visual zones.
  • Monitor visual standards, merchandising, freight flow, product sizing and display, and store and backroom presentation; communicate merchandising opportunities and recommendations.
  • Use the planner and complete opening and closing checklists, markdowns, pulls, freight processing, recalls, and vendor returns.
  • Follow Loss Prevention and security procedures, including daily bag and purse checks; execute and teach Point of Sale procedures and store policies for payments, returns, and exchanges.
  • Maintain a clean, organized, and shoppable store; handle Guest and Teammate concerns appropriately and report policy violations or concerns to the appropriate leaders or Human Resources.
  • Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other district stores based on business needs.
  • Support store planning, inventory of supplies, communication with Corporate Office departments, and emergency response in the Store Manager’s absence.
  • Assist with daily interviews, provide and receive feedback, promote personal and store growth, and share knowledge of company tools and the Buckle Commitment to Success.
  • Promptly and accurately complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
  • Fulfill the company mission and contribute to a positive team spirit; perform special projects and other assigned duties.

Benefits

  • Insurance
  • Spending and savings accounts
  • Paid time off
  • 401(k) retirement plan
  • Teammate discount
  • Performance bonuses
  • Leave options
  • Employee Assistance Program
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