Part Time Sales Lead - Lakeside Shopping Center

Store•Metairie, LA

About The Position

The Sales Lead is a role-model Bear Builder with additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs and supports Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not assigned as Floor Leader on Duty, the Sales Lead performs the Bear Builder role, providing exceptional Guest service and supporting store operations.

Requirements

High school diploma or GED equivalent.
Availability to work 15–25 hours per week.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to sit, stand, and move around for the duration of a shift.
Ability to lift more than 25 pounds.
Ability to exercise good judgment in ambiguous situations.
Strong initiative and self-direction; ability to remain calm in challenging circumstances and adapt to a dynamic, changing environment.
Enjoys meeting and interacting with new people, connects with and inspires others, and has a helpful attitude.
Strong desire to develop, train, and support others' success.

Nice To Haves

Build-A-Bear store associate experience.
Associate’s degree or higher in business, management, or a related field.

Responsibilities

As Floor Leader on Duty, provide exceptional Guest service and serve as a role model to associates.
Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
Model Experience First behaviors.
Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
As a Bear Builder, actively engage Guests using Experience First Make Behaviors.
Create a warm, inclusive atmosphere and positive interactions so Guests leave satisfied.
Meet brand standards and guidelines to uphold operational excellence and deliver a cohesive Guest experience.
Demonstrate team commitment by being dependable, engaged, and helpful.
Support store financial goals and comply with company policies, procedures, and standards.
Demonstrate sound decision-making, judgment, execution, and consistent operational standards.
Help create an Experience First culture for Guests and associates and achieve assigned goals.