Seasonal Retail Sales Associate, Lakeside Shopping Center

Macy's•Metairie, LA
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about each customer’s needs, offer personalized recommendations, and connect customers with suitable products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to achieve sales goals, build trust, and inspire loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs, provide personalized recommendations, and share product and service information.
  • Work toward daily sales goals and use customer engagement and smart selling behaviors to drive results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor; merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise returns to vendors; update signs and pricing.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them for their purchases.
  • Collaborate with colleagues and support one another with honesty, care, and teamwork.
  • Learn and improve continuously while contributing to individual and store results.
  • Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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