About The Position

As a Retail Sales and Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You maintain clean, organized, and visually engaging merchandise displays, fitting rooms, and sales floors so they are ready for customers. You provide friendly, personal service and support the team in achieving sales goals. The role is seasonal and based at Lakeside Shopping Center. Hours depend on business needs and colleague availability; the posting describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week, but does not specify the schedule for this position. Colleagues prepare the sales floor, stay informed about goals, new arrivals, top sellers, and promotions, and engage with customers throughout the day. They maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and help ensure customers leave with what they need. Team members are expected to collaborate, take pride in their work, learn from one another, and contribute to individual and store results.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and adaptable to changing priorities.
  • Be able to work independently and contribute to team dynamics.
  • Be comfortable handling electronic devices.
  • Meet the physical requirements of talking, lifting, constant movement, standing, and reaching with arms and hands.
  • Stand for at least two consecutive hours and lift at least 25 pounds.
  • Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Prepare the sales floor by keeping it clean, organized, and ready for customers.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers and create friendly, personal conversations that encourage them to return.
  • Recover and maintain the sales floor and fitting rooms throughout the day.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Support coworkers with honesty, care, and collaboration.
  • Work toward sales goals and contribute to individual and store results.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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