AVP, Hospital Operations - Lakeside Medical Center

Health Care District of Palm Beach County•Belle Glade, FL

About The Position

The Associate Vice President (AVP) of Hospital Operations provides strategic and operational leadership for Imaging Services, Laboratory Services, Respiratory Services, Support Services, and Facilities Management at an acute care hospital. Support Services and Facilities Management include Plant Operations, Environmental Services, Dietary Services, Biomedical Services, and Security. The AVP ensures effective, efficient, and compliant delivery of diagnostic, therapeutic, and support services essential to high-quality patient care. The AVP translates organizational priorities into departmental goals, operational plans, performance measures, and improvement initiatives; monitors operational and financial performance; develops departmental leaders; and ensures alignment with organizational goals, patient safety requirements, and regulatory standards. The position serves on the hospital executive team and collaborates with executive leadership, medical staff, Nursing, clinical departments, and other stakeholders to improve service delivery, patient outcomes and experience, operational performance, workforce engagement, regulatory readiness, emergency preparedness, and responsible stewardship of resources. The AVP oversees service quality, staffing, budgets, facilities, equipment, technology, regulatory compliance, performance improvement, leadership development, and continuity planning across assigned departments. The role requires a bachelor’s degree in a relevant field and at least seven years of progressive healthcare leadership experience. A relevant master’s degree and Lean Six Sigma green belt or higher are preferred.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, Health Services Management, or a related field.
At least seven years of progressive leadership experience in hospital operations, clinical support services, diagnostic services, or healthcare administration.
Demonstrated experience managing multiple departments, complex operational functions, budgets, and multidisciplinary teams in an acute care hospital or comparable healthcare environment.
Experience with regulatory compliance, accreditation readiness, performance improvement, financial management, and strategic planning.
Demonstrated ability to analyze operational and financial data, develop improvement strategies, and achieve measurable results.
Strong leadership, communication, organizational, analytical, and problem-solving skills.

Nice To Haves

Master’s degree in Healthcare Administration, Business Administration, Health Services Management, or a related field.
Lean Six Sigma green belt or higher.

Responsibilities

Provide strategic direction and operational oversight for Imaging Services, Laboratory Services, Respiratory Services, Support Services, and Facilities Management.
Translate organizational priorities into departmental goals, operational plans, performance measures, and improvement initiatives; contribute to executive decision-making, strategic planning, and policy development.
Evaluate service delivery and develop strategies to improve quality, efficiency, access, productivity, financial performance, and coordination across departments.
Oversee Imaging Services, including service quality, access, scheduling, throughput, equipment, safety, staffing, finances, and regulatory compliance.
Oversee Laboratory Services to support accurate, reliable, timely testing, quality systems, regulatory compliance, staffing, equipment, and process improvement.
Oversee Plant Operations and Facilities, including buildings, grounds, utilities, critical systems, maintenance, inspections, capital projects, and infrastructure planning.
Oversee Environmental Services, including cleaning, disinfection, sanitation, waste management, infection prevention coordination, and service quality.
Oversee Dietary Services, including food preparation and delivery, food safety, sanitation, staffing, inventory, financial performance, and patient dining experience.
Oversee Biomedical Services, including medical equipment maintenance, testing, repairs, preventive maintenance, safety, inventories, lifecycle planning, and vendor performance.
Oversee Security operations, including access control, surveillance, patrols, incident response, workplace violence prevention, emergency preparedness, and protection of people and assets.
Oversee Respiratory Services operations, including staffing, scheduling, equipment availability, service coverage, quality, safety, and financial performance.
Ensure regulatory and accreditation compliance, readiness, documentation, audits, risk mitigation, corrective action, and appropriate escalation of significant concerns.
Develop, manage, and monitor operating and capital budgets; analyze costs and identify sustainable efficiencies without compromising quality or safety.
Establish performance indicators and reporting processes; use operational, clinical, quality, staffing, patient experience, and financial data to guide decisions and improvement work.
Recruit, develop, coach, evaluate, and retain departmental leaders and staff; promote engagement, accountability, communication, professional development, and succession planning.
Participate in emergency management and business continuity planning, drills, after-action reviews, and efforts to maintain or restore essential services.
Build working relationships across executive, medical, clinical, administrative, and support functions; participate in committees, strategic initiatives, and organizational projects.