AVP - Operations - OH

Beacon Specialized Living•Columbus, OH

5d•$125,000 - $130,000

About The Position

The Assistant VP supports the leadership team in meeting budget and clinical effectiveness targets and partners with department leaders to manage Operations, Clinical and Medical Services, Referral Management, Information Technology, and Facilities/Maintenance. The role oversees budgets, staffing hours, overtime, relationships with individuals and families, regulatory relationships, marketing, occupancy, and the interviewing, placement, and training of direct reports and Care Team Managers. The Assistant VP promotes staff professionalism, implements corrective actions and performance improvement, and assists with compliance responses and corrective action plans. The role coordinates individual move-ins, transfers, and discharges; reviews performance under BSLS contracts; evaluates service contractors; and develops systems for suitability and placement based on individuals’ mental and physical conditions. Additional responsibilities include monitoring physician-directed meal plans, kitchen sanitation, meal quality, cleanliness, individual satisfaction, and activities and programs; maintaining accurate and confidential records; completing administrative duties and month-end reports; ensuring compliance with applicable laws, regulations, and company rules; and developing systems to monitor operations, occupancy, finances, inventories, satisfaction, and meetings. The Assistant VP supports the Care Team Manager and Program Director in achieving Five Diamond status, including monthly visits to homes rated three diamonds or lower and documenting improvement efforts. The role adheres to BSLS Core Values, Mission Statement, and Corporate Philosophies and adapts to changing needs and company strategy.

Requirements

Bachelor’s degree in nursing, behavioral health, business administration, social work, or a related field.
Must be licensed in good standing if required by the State Licensing Authority.
Excellent communication skills and ability to communicate effectively with employees, individuals served, families, regulatory officials, state hospitals, and the general public.
Compassion for and desire to work with special populations with IDD and chronic illnesses.
Experience overseeing multiple communities or homes.
Experience with financial reporting and managing multiple budgets.
Ongoing approval by federal, state, and local government entities to work at the organization; the supplied description ends before specifying further details.

Nice To Haves

Master’s degree in a related field.
Five to ten years of experience in Adult Foster Care, as a nursing home administrator, or in an operations manager position.
Previous experience in behavioral health and human services-related environments.

Responsibilities

Ensure compliance with company and regulatory policies and procedures.
Support company goals, budgets, and clinical effectiveness targets.
Implement BSLS policies, procedures, and care practices.
Monitor staffing hours and overtime and help prevent staffing crises.
Address the needs, requests, concerns, and suggestions of individuals, families, and employees.
Cooperate with Beacon Specialized Living, DHS staff, and other regulatory bodies during inspections, investigations, and inquiries.
Manage state and local relationships with regulatory and referral agencies.
Oversee marketing, prospective individual support, follow-up, and occupancy rates.
Facilitate interviewing, placement, and training of direct reports and Care Team Managers.
Develop and implement succession plans for direct reports and Care Team Manager positions.
Engage subordinates in problem-solving and achieving positive outcomes.
Promote staff professionalism and Beacon Pride, including appropriate uniform, badge, language, and appearance.
Implement fair and timely corrective actions, performance improvement, and training.
Assist the compliance department with correspondence, responses, and corrective action plans for investigations and inspections.
Coordinate individual move-ins, transfers, and discharges as needed.
Review individual performance under BSLS contracts.
Contract with and evaluate service contractors.
Develop systems for individual suitability and placement based on mental and physical conditions.
Monitor physician-directed meal plans, kitchen sanitation, meal quality, cleanliness, and individual satisfaction.
Ensure BSLS activities and programs address individuals’ social, emotional, mental, and physical needs.
Ensure individual and employee records are secure, confidential, up to date, and accurate.
Ensure work injury reports are entered accurately and timely, entering them when needed.
Perform administrative duties, including month-end reporting.
Ensure compliance with state and federal laws, regulations, and company rules.
Develop systems to monitor operations, including occupancy, income and expenses, inventories, satisfaction, and meetings.
Ensure documentation and billing are timely and professionally written.
Adapt to changing needs and company strategy while completing assigned duties.
Adhere to BSLS Core Values, Mission Statement, and Corporate Philosophies.
Support the Care Team Manager and Program Director in achieving Five Diamond status, including monthly visits to homes rated three diamonds or lower and documenting improvement efforts.