AVP Hospital Operations Good Sam

MultiCare Health System•Puyallup, WA

About The Position

The AVP, Hospital Operations is responsible and accountable for the planning and direction of clinical, financial, and operational leadership of hospital-based departments and assigned support services. These include Environmental Services, Safety, onsite Security Services, Food and Nutrition Services, and other ancillary services. In partnership with the Executive Leadership Team, the AVP facilitates and directs annual planning, budgeting, evaluation, contracting, implementation, and championing of Support Services, systems, and projects. The role ensures that assigned services meet or exceed applicable regulatory and Joint Commission requirements.

Requirements

  • Master’s degree in Hospital Administration, Business, Public Administration, or a related field; a bachelor’s degree and highly relevant experience may substitute for a master’s degree.
  • Five years of experience administering The Joint Commission standards; other healthcare regulatory experience may be considered.
  • Five years of increasingly responsible and successful management experience overseeing service lines, programs, and departments, preferably within a large healthcare system.
  • Experience planning and directing administrative and fiscal services, operations, and management analysis in a healthcare setting.
  • Experience with project management principles and practices.
  • Experience with strategic planning processes and principles related to hospital and healthcare delivery settings.
  • Experience with risk management issues in hospital and healthcare delivery settings.
  • Experience in construction and/or facility management in a hospital or healthcare setting.

Responsibilities

  • Lead and direct programs, services, and operations of assigned Support Services to ensure customer-oriented, efficient, effective, quality, and regulatory-compliant services.
  • Orchestrate the planning and development of long- and short-range goals and objectives for assigned Support Services, and implement approved programs, policies, and procedures.
  • Oversee local Support Services to ensure systems, processes, and documentation comply with regulatory requirements.
  • Serve as the primary Environment of Care (EOC) point of contact during facility inspections and surveys.
  • Develop, manage, and evaluate the annual operating budget for assigned services.
  • Develop and mentor direct reports to support highly effective service delivery while modeling and championing MultiCare Values.
  • Partner with the Executive Leadership Team on planning, budgeting, evaluation, contracting, implementation, and championing of Support Services, systems, and projects.

Benefits

  • Competitive tuition assistance
  • Generous paid time off
  • Code Lavender and Employee Assistance Programs
  • Medical benefits
  • Dental benefits
  • Retirement benefits
  • Career development
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