Manager, Employee Relations (Hybrid)

Prudential Financial • Newark, NJ

4d • Hybrid

About The Position

Prudential’s Employee Relations Center of Expertise (ER COE) is hiring a Manager, Employee Relations to support PGIM, its asset management business. The ER COE helps People Business Leaders and leaders of people integrate business and HR strategies to drive business results. Reporting to the Director of Employee Relations, the Manager works with People Business Leaders, ER COE colleagues, business leaders, and employees to address employee relations matters and provide guidance on conflict resolution, performance coaching and counseling, disciplinary action, and policy interpretation and application. The role contributes to day-to-day risk mitigation related to potential legal, reputational, cultural, and financial impact.

The position is hybrid and requires on-site presence three days a week in Newark, New Jersey. The role may involve limited travel as needed.

Requirements

• At least 8 years of Human Resources experience in a corporate environment.
• Experience conducting employee relations investigations and partnering with and coaching leaders on employee relations matters, including performance or attendance counseling, conduct-related matters, and policy violations.
• Experience analyzing trends in Employee Relations case management data and recommending solutions.
• Strong working knowledge of state and federal employment laws, including FMLA, ADA, FLSA, NLRB, Title VII, and state paid sick leave.
• Strong relationship management skills and the ability to collaborate and build trusting relationships.
• Initiative, sound judgment, and a balanced, objective approach when recommending actions or handling investigations.
• Ability to work independently and as part of an Employee Relations team with a sense of urgency.
• Ability to provide an independent point of view and deliver difficult messages respectfully and sensitively.
• Effective problem-solving and decision-making skills.
• Strong influencing skills when recommending and implementing solutions with business partners.
• Ability to appropriately handle sensitive and confidential information.
• Project management skills and ability to prioritize multiple responsibilities.
• Strong analytical skills and attention to detail.
• Demonstrated ability to manage multiple priorities and produce results.
• Excellent verbal and written communication skills, with disciplined case documentation.
• Proficiency with Microsoft Office software, including Word, Excel, and PowerPoint.
• Ability to travel on a limited basis as needed.

Responsibilities

• Serve as an objective and trusted advisor to People Business Leaders, employees, and management.
• Partner with management on performance and attendance counseling, policy violations, and conduct-related cases, including disciplinary recommendations and documentation.
• Conduct prompt and thorough HR investigations, including investigations involving unfair management practices, bullying, hostile work environments, and favoritism; legally related allegations are excluded.
• Guide all levels of management on employment issues and related laws, including disability, FMLA, ADA, FLSA, and state paid sick leave.
• Partner with applicable teams, such as Employment Law and the Prudential Leave Team, to review and assess employee absence situations and ensure recommendations comply with applicable laws and company practices.
• Handle and respond to HR policy and practice issues; occasionally assist with developing, implementing, or rolling out policies, processes, or state and local laws.
• Support management at employee meetings, including meetings concerning performance, attendance, and conduct-related terminations.
• Maintain thorough and timely documentation in the ER COE case management tracking tool.
• Guide employees and managers in facilitating or resolving HR issues, including departmental, management, and employee conflicts.
• Consult with management and employees about work environment concerns.
• Report and analyze case data, identify trends and insights, and make recommendations to address or resolve issues and support People Business Leaders’ strategic work with leadership and culture development.
• Participate in or lead ER COE projects and workstreams that enhance the Center of Expertise’s value.
• Represent the ER COE on projects and committees associated with People Team or business initiatives.

Benefits

• Market-competitive base salary and yearly bonus potential.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid Time Off (PTO) and leaves of absence, including parental and military leave.
• 401(k) plan with company match of up to 4%.
• Company-funded pension plan.
• Wellness programs, including up to $1,600 per year in reimbursement for eligible personal wellbeing purchases.
• Work/Life Resources for parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit for approved degree programs and accredited certificate programs.
• Employee Stock Purchase Plan, with shares purchasable at 85% of the lower of the beginning or ending purchase-period price.
• Access to career development resources, learning opportunities, networking, and internal gigs and job opportunities.
• Flexibility to support work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed