PGIM - Manager, Employee Relations (Hybrid)

Prudential Financial•Newark, NJ

5d•$106,000 - $174,900•Hybrid

About The Position

The Employee Relations Center of Expertise (ER COE) is hiring a Manager, Employee Relations to support PGIM, Prudential’s global asset management business. The ER COE supports People Business Leaders and Leaders of People in integrating business and HR strategies to drive business results. Reporting to the Director of Employee Relations, the Manager works with People Business Leaders, ER COE colleagues, business leaders, and employees to address employee relations matters. The role provides guidance and consultation on conflict resolution, performance coaching and counseling, disciplinary action, and policy interpretation and application. It also plays a key role in mitigating day-to-day legal, reputational, cultural, and financial risks. The position is hybrid, with recurring on-site presence as determined by the business. The manager will provide details about the specific on-site schedule. Limited travel may be required. PGIM offers learning and career-development resources, flexibility, and a comprehensive rewards package. The role’s salary range is $106,000 to $174,900, with specific compensation depending on factors such as location, experience, and skills.

Requirements

At least 8 years of Human Resources experience in a corporate environment.
Experience conducting Employee Relations investigations and partnering with and coaching leaders on ER matters, including performance or attendance counseling, conduct-related matters, and policy violations.
Experience analyzing trends in Employee Relations case management data and recommending solutions.
Strong working knowledge of state and federal employment laws, including FMLA, ADA, FLSA, NLRB, Title VII, and state paid sick leave.
Strong relationship-management skills and ability to collaborate and build trusting relationships.
Initiative, sound judgment, and a balanced, objective approach when recommending actions or handling investigations.
Ability to work independently and as part of an ER team, with a sense of urgency.
Ability to offer an independent point of view and deliver difficult messages respectfully and sensitively.
Effective problem-solving and decision-making skills.
Strong influencing skills when recommending and implementing solutions with business partners.
Ability to handle sensitive and confidential information appropriately.
Project-management skills and ability to juggle and prioritize multiple responsibilities.
Strong analytical skills and attention to detail.
Ability to manage multiple priorities and produce results.
Excellent verbal and written communication skills and a disciplined approach to case documentation.
Proficiency in Microsoft Office software, including Word, Excel, and PowerPoint.
Ability to travel on a limited basis as needed.

Responsibilities

Serve as an objective and trusted advisor to People Business Leaders, employees, and management.
Partner with management on performance and attendance counseling, policy violations, conduct-related cases, disciplinary recommendations, and associated documentation.
Conduct prompt and thorough HR investigations into matters such as unfair management practices, bullying, hostile work environments, and favoritism; legally related allegations are excluded.
Advise all levels of management on employment issues and related laws, including disability, FMLA, ADA, FLSA, and state paid sick leave.
Partner with applicable teams, such as Employment Law and the Prudential Leave Team, to review and assess employee absences and provide recommendations consistent with applicable laws and company practices.
Handle HR policy and practice issues and occasionally assist with developing, implementing, or rolling out policies, processes, or state and local laws.
Support management at employee meetings, including meetings concerning performance, attendance, and conduct-related terminations.
Maintain thorough and timely documentation in the ER COE case management tracking tool.
Guide employees and managers in facilitating or resolving HR issues, including departmental, management, and employee conflicts.
Consult with management and employees about work-environment concerns.
Report case data and identify, analyze, and communicate trends, insights, and observations to support People Business Leaders’ strategic work and recommendations for addressing issues.
Participate in or lead ER COE projects and workstreams focused on enhancing the Center of Expertise’s value.
Represent the ER COE on projects or committees associated with People Team or business initiatives.

Benefits

Market-competitive base salary with yearly bonus potential.
Medical, dental, vision, life, and disability insurance.
Paid Time Off and leave of absences, including parental and military leave.
401(k) plan with company match up to 4%.
Company-funded pension plan.
Wellness programs, including up to $1,600 per year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources for parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit for approved college enrollment and accredited certificate programs.
Employee Stock Purchase Plan, with shares available at 85% of the lower of the beginning or ending price during the purchase period.
Access to learning, networking, leadership, and career-development opportunities.
Flexible work support.