Employee Relations Manager

Saks Fifth Avenue•Washington, DC
•$95,790 - $139,000•Remote

About The Position

As the Employee Relations Manager, you will serve as a trusted advisor and subject matter expert, managing complex employee relations issues across retail stores, distribution centers, and corporate offices. In this role, you are responsible for reviewing disciplinary action requests, conducting objective investigations into misconduct and ethics violations, and providing risk-insulated, policy-driven recommendations to leadership and various business partners.

Requirements

  • Bachelor’s Degree
  • Minimum of 5+ years of progressive HR experience, with at least 3 years dedicated strictly to employee relations or workplace investigations.
  • Proven experience supporting a multi-site, diverse workforce, specifically including retail hourly staff, supply chain/distribution center personnel, and corporate professionals.
  • Exceptional analytical skills with the ability to remain objective, untangle complex interpersonal situations, and make sound, defensible judgments.
  • Verifiable track record of success partnering with senior leaders, serving as a credible and trusted resource.
  • Technologically astute strong computer proficiency: Word, Excel, PowerPoint web browsers and tools.

Nice To Haves

  • Previous experience working in retail environment is a plus
  • Comfortable working in a remote environment

Responsibilities

  • Actively pursue knowledge of retail business practices, policies, organization structure, roles and responsibilities to better understand the business.
  • Gather, organize and analyze complaint information to support written investigative reports.
  • Perform initial analysis of all complaints and requests for disciplinary action.
  • Assemble pertinent data, records and other evidence to support written investigative reports and recommendations for disciplinary action.
  • Partner with management to resolve employee relation issues; provide coaching and counseling to management and staff; collaborate with legal counsel on issues as appropriate.
  • Identify trends and root causes of workplace conflict across varied work environments to proactively recommend training or policy updates.
  • Ad hoc responsibilities as needed

Benefits

  • medical insurance
  • vision insurance
  • dental insurance
  • 401(k) retirement plan
  • basic life insurance
  • supplemental life insurance
  • disability insurance
  • variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
  • An amazing employee discount
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