Manager, District

LCI Brand•Durham, NC

20d•Onsite

About The Position

The District Manager is responsible for the retail operations of their home store and multiple stores within an assigned district, as well as other stores designated by the Director of Retail. The role involves communication with vendors, Base Supply Center (BSC) Managers, the Retail Operations Analyst, the Vice President of Retail Operations, and other corporate employees. Performance and financial goals are measured intermittently, weekly, monthly, and annually. The position is based in District 5 and is onsite Monday through Friday, 7:30 AM to 4:00 PM. LCI’s mission is to provide meaningful employment for people who are blind or visually impaired through employment, manufacturing and distribution, retail services, and philanthropic support for blindness research and treatment.

Requirements

High school graduate with five years of relevant training.
Five years of retail experience, preferably in a military environment.
Advanced retail knowledge and experience working with the military.
Computer literate.
Attention to detail.
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis, and merchandising and inventory management expertise.
Proven success managing a high-volume retail operation.
Experience managing subordinate managers and/or employees.
Experience planning and executing cycle-counting programs and annual inventories.

Nice To Haves

Hazmat experience is a plus.

Responsibilities

Oversee operations for multiple retail stores, including the home store; manage initial store design and layout and resets of existing stores.
Review Hot and Cold Analysis Reports with Store Managers and determine corrective actions for each location.
Work with the Director of Retail to ensure Base Supply Center Standard Operating Procedures meet required standards.
Conduct store-level and district-level BSC performance reviews to verify compliance and determine corrective actions.
Assist BSC Managers with current and future training at retail locations and corporate level, including customer service, retail operations, safety, and new employee orientations.
Manage all aspects of retail operations, including ordering, pricing, merchandising, inventory integrity, safety, and cleanliness.
Manage store inventory programs, including ordering materials, cycle counting, annual inventories, negative lists, Core assortment updates, price changes, ETS management, related reports, and cleanliness.
Maintain a creative visual presentation for end caps, displays, products of the month, and seasonal specials.
Maintain productive relationships with corporate organizations, including Human Resources, Accounting and Payroll, Information Technology, Purchasing, Pricing, Manufacturing, Distribution, and E-Commerce.
Pursue improvements in retail goals, including annual sales, stock turn, surplus, inventory reduction, and inventory integrity.
Use the disciplinary system effectively to motivate underperforming subordinates.
Create opportunities to increase the number of blind or visually impaired employees at all levels in the BSC Department.
Work with the Director of BSC Sales and account managers to foster a team environment between operations and sales.
Perform other duties as assigned.