Manager, District

LCI•Durham, NC

21d•Onsite

About The Position

The District Manager is responsible for retail operations at their home store and multiple stores within an assigned district, as well as other stores designated by the Director of Retail. The role communicates with vendors, Base Supply Center (BSC) Managers, the Retail Operations Analyst, the Vice President of Retail Operations, and other corporate employees. It has intermittent performance and financial goals measured weekly, monthly, and annually. The position is based onsite in District 5, with a Monday–Friday schedule from 7:30 AM to 4 PM. LCI's mission is to provide meaningful employment for people who are blind or visually impaired. It does so by employing people in careers, manufacturing and distributing products, serving federal customers through Base Supply Centers, and supporting research into blindness and treatment for visual impairment.

Requirements

High school graduate with five years of relevant training.
Five years of retail experience, preferably in a military environment.
Advanced retail knowledge and experience working with the military.
Computer literacy and attention to detail.
Strong cognitive skills, including problem analysis, decision-making, financial and quantitative analysis, and merchandising and inventory management expertise.
Experience managing subordinate managers and/or employees.
Experience planning and executing cycle-counting programs and annual inventories.

Nice To Haves

Hazmat experience.
Experience in a military retail environment.
A proven, successful management record in a high-volume retail operation.

Responsibilities

Oversee multiple retail store operations, including the home store; manage initial store designs and layouts and resets of existing stores.
Review Hot and Cold Analysis Reports with Store Managers and determine corrective actions at each location.
Work with the Director of Retail to ensure Base Supply Center Standard Operating Procedures meet required standards.
Conduct BSC performance reviews at store and district levels to verify compliance and determine corrective actions.
Assist BSC Managers with current and future training at retail locations and corporate level, covering customer service, retail operations, safety, and new employee orientations.
Manage all aspects of retail operations, including ordering, pricing, merchandising, inventory integrity, safety, and cleanliness.
Manage store inventory programs, including ordering materials, cycle counting, annual inventory, negative lists, Core assortment updates, price changes, ETS management, related reports, and cleanliness.
Maintain a creative visual presentation for end caps, displays, products of the month, and seasonal specials.
Maintain productive relationships with corporate organizations including Human Resources, Accounting and Payroll, Information Technology, Purchasing, Pricing, Manufacturing, Distribution, and E-Commerce.
Improve retail performance against goals, including annual sales, stock turn, surplus, inventory reduction, and inventory integrity.
Use the disciplinary system effectively to motivate underperforming subordinates.
Create opportunities to increase employment of blind or visually impaired people at all levels in the BSC Department.
Work with the Director of BSC Sales and account managers to foster a team environment between operations and sales.
Perform other duties as assigned.