Manager, District Systems Engineering

Palo Alto Networks•Remote - USA - TX, TX

5d•$232,800 - $320,100•Remote

About The Position

The District Systems Engineering Manager is a technical leader for a District Solutions Consulting team and an evolution of the traditional Sales Engineer Manager role. The role aligns team leadership with helping customers understand their environments, receive solution guidance, and realize value from their Palo Alto Networks investments. Working closely with the District Sales Manager, the manager and team build customer relationships and provide guidance on applications and platform solutions to help detect and prevent advanced cyberattacks and breaches. The manager guides and develops the team to define innovative technical solutions that address customers’ key business imperatives. The role champions Palo Alto Networks’ on-premises, cloud, and security operations services; nurtures team talent; and provides product management with customer-informed feedback on feature requests and improvements. The manager partners across sales, professional services, customer success, specialists, product management, technical marketing, and R&D to support customer outcomes and regional growth.

Requirements

Experience as a pre-sales Systems Engineer Manager.
Experience as a Senior Systems Engineer or Specialist.
Industry knowledge of security product market trends, awareness of roadmap and technology development efforts, and knowledge of competitor offerings and products.
Knowledge of delivering comprehensive security solutions to Palo Alto Networks customers.
Experience selling, designing, implementing, or managing one or more of Network Security, SASE, SaaS, CNAPP, or SOC Transformation technologies.
Experience partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions.
Strong written and verbal communication and presentation skills.
A quota-driven attitude focused on the client’s best solution and serving as a trusted advisor.
Proficiency in English.

Responsibilities

Train, mentor, and review team employees, supporting their engagement and career success.
Support the field District Systems Engineering team with complex evaluations, problem-solving, and challenging customer environments.
Lead and coach the team on technical validation efforts and best practices to secure technical wins in assigned opportunities.
Define, create, and monitor individual development plans for team members.
Work with Professional Services, Customer Success, and Specialist teams to support customer implementation and adoption.
Provide technical leadership in customer interactions, including sharing security trends and practices used by other customers.
Drive Palo Alto Networks Platformization efforts within assigned accounts.
Coordinate with the Domain Specialist Manager to optimize resources and align them to projects.
Act as an escalation point, collaborating with pre-sales and post-sales teams to address issues.
Build and maintain relationships with key customers, develop reference accounts, and help account teams plan to drive more business.
Present as a subject-matter expert to customers at all levels, from technicians to CIOs.
Discuss competitor products and position Palo Alto Networks solutions as the best alternative.
Work with Product Management, Technical Marketing, and R&D on requirements and product features for large customers, and provide customer feedback.
Travel 50–75% within the region.
Work with District Sales Manager counterparts to develop a technical strategy that accelerates growth, identify priority verticals, markets, use cases, and solutions, and tailor a strategy and engagement model to the region or district.