Manager, Digital Product

CVS Health•Island, KY

4d•$101,970 - $203,940

About The Position

The Manager, Digital Product contributes to product strategy by leading the development and enhancement of digital products and services. The role helps define product direction, gathers and translates customer and stakeholder requirements, and partners with cross-functional teams to deliver solutions. It combines product management with data and analytics expertise to support informed decisions, identify market opportunities, and ensure products meet customer needs and business objectives throughout the product lifecycle, from concept and strategy through execution and continuous improvement. The role works collaboratively in a complex, matrixed environment, balancing customer expectations, operational requirements, and product priorities. It has no direct reports and reports to the Executive Director, Business Analytics. The position offers the opportunity to shape digital products and analytics-driven solutions, work with cross-functional teams, use advanced analytics and emerging technologies, and contribute to product innovation, customer satisfaction, and business growth.

Requirements

5–7 years of experience supporting delivery of complex data and analytics products.
Experience working within large, matrixed organizations.
Experience coordinating cross-functional initiatives and collaborating with diverse stakeholder groups.
Experience leveraging data and analytics to support product strategy and decision-making.
Bachelor’s degree preferred, specialized training, or relevant professional qualification.
Strong problem-solving and decision-making abilities.
Strong collaboration and teamwork skills.
Excellent verbal, written, and presentation communication skills.
Ability to simplify and communicate complex concepts to various audiences.
Demonstrated success influencing stakeholders and driving alignment across functional teams.
Strong analytical capabilities and experience generating insights from complex data sets.
Strong organizational skills and ability to manage multiple priorities simultaneously.

Nice To Haves

Experience using pharmaceutical industry data products such as IQVIA, Symphony Health, or similar platforms to generate insights and recommendations.
MBA or management consulting experience with exposure to healthcare or pharmaceutical analytics strategy.
Experience developing strategic analyses, business cases, and executive-level presentations.
Ability to recommend strategy, operational improvements, and new product or service offerings.
Experience conducting market research and competitive assessments.
Familiarity with emerging Artificial Intelligence (AI), Machine Learning, and Data Science capabilities.
Experience working within healthcare, pharmaceutical, or life sciences organizations.

Responsibilities

Contribute to the development and execution of product strategy for digital products and services.
Manage, prioritize, and deliver product initiatives aligned with strategic objectives; support product roadmaps and provide visibility into priorities, risks, dependencies, and opportunities.
Assess product iterations, release schedules, and roadmap priorities to maintain speed-to-market and product differentiation.
Recommend product enhancements based on customer feedback, market trends, business needs, and data-driven insights.
Engage customers, business stakeholders, and internal partners to understand business requirements and product needs.
Translate customer feedback, operational requirements, timelines, and dependencies into actionable product recommendations.
Align stakeholders on priorities, goals, and expected outcomes, and serve as a liaison between business and technical teams throughout product development.
Conduct qualitative and quantitative analyses to guide product feature development and prioritization.
Use data, analytics, and customer insights to identify product enhancement and innovation opportunities; communicate findings as clear recommendations and actionable business insights.
Monitor product performance and use analytics to influence product strategy and improvement.
Drive collaboration across Product, Technology, Analytics, Operations, and Business teams; foster communication and relationships across the organization.
Coordinate cross-functional activities and dependencies to support timely product delivery, and influence alignment among stakeholders in a matrixed environment.
Collaborate with technical teams through the product development lifecycle to support successful implementation of product requirements.
Develop product concepts and enhancements that complement existing technologies and offerings.
Ensure product development aligns with organizational regulatory, safety, quality, confidentiality, and compliance standards.
Evaluate emerging technologies, market trends, and industry developments to inform future product capabilities.
Identify opportunities to incorporate AI, advanced analytics, and data science capabilities into product offerings.