Digital Product Manager

Takeda•Cambridge, MA

4d•$116,000 - $182,270

About The Position

The Digital Product Manager is part of Takeda’s Digital Experience & Engagement team within Corporate Functions and Digital People Experience, in Data, Digital & Technology (DDT). The role leads product management for a portfolio of large-scale, employee-facing digital experience and communications products, connecting business priorities with technical delivery. It partners with senior business and technology stakeholders, delivery teams, and design and insight specialists to understand desired outcomes, define product direction and requirements, and shape a unified product vision. The role combines strategic roadmap ownership with a focus on employee experience, practical delivery, and continuous improvement. It owns the customer-focused product strategy and roadmap, and defines outcomes and KPIs that demonstrate business and transformation impact. This includes making work easier, improving clarity, streamlining processes, breaking down silos, and identifying thoughtful opportunities for AI-enabled and agentic experiences. This is an individual-contributor role with no direct reports. The position works independently under general direction, solves complex problems using appropriate methods, and may occasionally lead small project teams or participate in training junior staff.

Requirements

8+ years of experience in product management, or equivalent demonstrated experience delivering enterprise digital products and partnering with delivery teams at scale.
Ability to manage customer relationships effectively, communicate with senior business and technology stakeholders, and ensure alignment with business needs and strategic goals.
Ability to develop and implement strategies that advance a product while aligning with broader business objectives.
Experience overseeing the product lifecycle from idea through launch and adoption, with a demonstrated record of owning work through completion and delivering verifiable outcomes.
Ability to influence teams and stakeholders through clear communication and cross-functional partnership without direct authority over delivery teams.
Ability to understand and integrate business goals and strategies into product decisions.
Knowledge of design thinking and CX/UI/UX methodologies to enhance employee experience, usability, and appeal, in partnership with dedicated design and research resources.
Knowledge of Agile and SDLC concepts to collaborate effectively with delivery partners.
Sufficient knowledge of enterprise platforms, services, and standards to understand technical options, guide trade-offs, and ensure appropriate use of infrastructure technologies.
Experience with large-scale, employee-facing digital products serving broad and varied user groups.
Bachelor’s degree or equivalent experience.
Individual-contributor role with no direct reports.

Nice To Haves

Curiosity, strategic thinking, and a practical point of view on AI-enabled or agentic experiences; direct delivery experience in this area is preferred but not required.

Responsibilities

Communicate how the product supports organizational business, technology, and people-experience priorities and goals.
Work with technology, data, and ecosystem partners to accomplish product goals and ensure autonomous, usable pieces of work come together as a whole.
Identify high-priority issues and define outcomes and success metrics that address customer needs and measurable business or transformation goals.
Own product strategy, intake, prioritization, and the roadmap from idea through definition, launch, adoption, measurement, and continuous improvement.
Own the holistic product vision and value realization across products, ensuring delivery teams’ work comes together to achieve objectives.
Set product strategy and plans consistent with corporate priorities, and define vision and direction for the product portfolio.
Balance customer and business needs, long-term solution direction, and near-term priorities.
Partner with Product Owners and delivery teams to confirm products comply with architecture and platform standards.
Engage customers and senior business and technology stakeholders to understand desired outcomes and translate them into clear product requirements and scope.
Plan and facilitate workshops or discovery sessions that turn business challenges, employee needs, and stakeholder input into actionable product direction.
Champion product culture and customer-led thinking across the portfolio in partnership with Experience Design and Insight/Research capabilities.
Define outcomes, KPIs, and success measures for features; Product Owners own acceptance criteria and delivery.
Use insights and outcome measures to inform product iterations, including opportunities to centralize information, streamline work, and apply AI-enabled or agentic experiences thoughtfully.
Participate in portfolio planning, reviews, and inspect-and-adapt sessions relevant to the product portfolio.
Build trusted relationships with business owners and senior stakeholders, align priorities, facilitate trade-offs, and constructively challenge assumptions when needed.