Manager, Corporate and Product Systems

Insitu Inc•Bingen, WA
•$127,500 - $175,450•Hybrid

About The Position

Insitu is seeking an experienced Manager of Enterprise and Business Systems to lead teams responsible for managing, supporting, and developing core business and corporate systems. The role oversees Information Systems Analysts, Business System Analysts, and Software Developers, ensuring enterprise platforms, business-critical tools, and internal products operate reliably and securely and align with organizational goals. The manager oversees enterprise application support and enhancement, solution analysis and integration, and development of custom internal tools. The role works with stakeholders across departments to turn business requirements into technical solutions, manages operational plans and delivery, monitors performance and system issues, and supports governance, compliance, vendor management, technology planning, and team development. This position is eligible for hybrid work. Insitu strongly prefers on-site work three days per week, though the frequency may be flexible depending on the candidate’s location, experience, and qualifications. Insitu offers competitive base pay and variable compensation opportunities, as well as eligible employees’ access to benefit programs. The typical hiring range is $127,500–$175,450; salary is based on experience, qualifications, and work location.

Requirements

  • Bachelor’s degree.
  • 4–6 years of relevant IT or business systems experience.
  • Proven experience managing teams that support and enhance complex enterprise applications and business systems.
  • Strong working knowledge of business processes across corporate functions such as Finance, HR, Operations, and Sales.
  • Proficiency with enterprise platforms such as ERP, CRM, HRIS, and business intelligence or reporting tools.
  • Strong project management skills, including managing multiple priorities, meeting deadlines, and delivering results.
  • Excellent communication and stakeholder engagement skills, with the ability to bridge business needs and technical solutions.
  • Advanced problem-solving abilities and a focus on process improvement and operational excellence.
  • Familiarity with system integration, security best practices, change management, and compliance requirements.
  • Experience with vendor management, contract negotiation, and performance review.

Nice To Haves

  • Bachelor’s degree in information technology, business systems, computer science, or a related field.
  • Prior experience as a manager or supervisor.
  • Certifications such as ITIL, PMP, CBAP, or relevant enterprise platform certifications.
  • Familiarity with Deltek and Microsoft products.
  • Experience developing or supporting the development of custom AI tools or solutions for enterprise or business use cases.

Responsibilities

  • Lead teams responsible for maintaining, enhancing, and supporting enterprise applications such as ERP, HRIS, and CRM systems, along with internal business systems.
  • Oversee the analysis, implementation, and integration of enterprise solutions to improve core business processes and support corporate strategies.
  • Coordinate and manage software developers building and maintaining custom internal tools to improve organizational efficiency.
  • Develop, communicate, and execute operational plans for business and product system management, delivering projects and upgrades on schedule and within budget.
  • Work with departmental stakeholders to understand requirements, prioritize initiatives, and translate business needs into technical solutions.
  • Assign responsibilities and establish clear objectives for analysts and developers.
  • Monitor and troubleshoot application issues, coordinate resolutions, and lead continuous systems and process improvement.
  • Establish and track team and system KPIs to measure performance and identify optimization opportunities.
  • Ensure appropriate system documentation, compliance, and governance in accordance with organizational standards.
  • Oversee relevant software and service vendor relationships, including evaluation, procurement, and performance management.
  • Collaborate with IT leadership on technology planning, resource management, and budget forecasting.
  • Provide technical direction and mentorship to direct reports, supporting their professional growth and promoting best practices.

Benefits

  • Competitive base pay and variable compensation opportunities.
  • Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability programs, and programs providing paid and unpaid time away from work.
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