Manager, Corporate and Product Systems

Insitu • Bingen, WA

22h • $127,500 - $175,450 • Hybrid

About The Position

Insitu is seeking a manager to lead teams responsible for managing, supporting, and developing core business and corporate systems. The role oversees Information Systems Analysts, Business System Analysts, and Software Developers, ensuring enterprise platforms, business-critical tools, and internal products operate reliably, securely, and in alignment with organizational goals.

The manager will oversee enterprise applications and internal business systems, coordinate custom software development, and plan and deliver system projects and upgrades. The role works with stakeholders across departments to translate business requirements into technical solutions, sets team objectives and measures performance, and drives continuous improvement. It also covers systems governance and compliance, vendor management, technology planning, resource management, and budget forecasting, while providing technical direction and mentorship to direct reports.

This position is eligible for hybrid work. Insitu strongly prefers that the employee work on-site three days per week, with possible flexibility depending on location, experience, and qualifications. The typical hiring range is $127,500–$175,450. Insitu offers eligible employees access to benefit programs, which may vary based on eligibility factors such as location and hire date.

Requirements

• Bachelor’s degree.
• Four to six years of relevant IT or business systems experience.
• Proven experience managing teams that support and enhance complex enterprise applications and business systems.
• Strong working knowledge of business processes across corporate functions such as Finance, HR, Operations, and Sales.
• Proficiency with enterprise platforms such as ERP, CRM, HRIS, and business intelligence or reporting tools.
• Strong project management skills, including the ability to manage multiple priorities, meet deadlines, and deliver results.
• Excellent communication and stakeholder engagement skills, with the ability to connect business needs and technical solutions.
• Advanced problem-solving abilities and a focus on process improvement and operational excellence.
• Familiarity with system integration, security best practices, change management, and compliance requirements.
• Experience with vendor management, contract negotiation, and performance review.

Nice To Haves

• Bachelor’s degree in information technology, business systems, computer science, or a related field.
• Prior experience as a manager or supervisor.
• Certifications such as ITIL, PMP, CBAP, or relevant enterprise platform certifications.
• Familiarity with Deltek and Microsoft products.
• Experience developing or supporting the development of custom AI tools or solutions for enterprise or business use cases.

Responsibilities

• Lead teams responsible for the maintenance, enhancement, and support of enterprise applications such as ERP, HRIS, and CRM systems, as well as internal business systems.
• Oversee the analysis, implementation, and integration of enterprise solutions to improve core business processes and support corporate strategies.
• Coordinate and manage software developers who build and maintain custom internal tools.
• Develop, communicate, and execute operational plans for business and product system management; ensure projects and upgrades are delivered on schedule and within budget.
• Work with stakeholders across departments to understand business requirements, prioritize initiatives, and translate needs into technical solutions.
• Assign responsibilities and set clear objectives for analysts and developers to support performance and accountability.
• Monitor and troubleshoot application issues, coordinate resolutions, and lead continuous improvement of systems and processes.
• Establish and track team and system KPIs to measure performance and identify opportunities for optimization.
• Ensure appropriate documentation, compliance, and governance of enterprise and business systems in accordance with organizational standards.
• Oversee vendor relationships, including software and service evaluation, procurement, and performance management.
• Collaborate with IT leadership on technology planning, resource management, and budget forecasting.
• Provide technical direction and mentorship to direct reports, supporting professional growth and team best practices.

Benefits

• Eligible employees may enroll in health insurance programs.
• Flexible spending accounts and health savings accounts are generally included among available benefit programs.
• Retirement savings plans are generally included among available benefit programs.
• Life and disability programs are generally included among available benefit programs.
• Programs providing paid and unpaid time away from work are generally included among available benefit programs.
• Competitive base pay and variable compensation opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager