Manager, Construction Delivery Enablement, NA

Vantage Data Centers•Denver, CO

About The Position

The Construction Delivery Enablement Manager drives internal alignment and continuous improvement across North America construction delivery. The role helps ensure project and field teams have the information, training, communications, and tools they need to work effectively. The manager learns how teams currently work and absorb information, then develops practical approaches to improve how information is delivered and how initiatives are adopted. As part of the Strategic Initiatives team, the role works alongside Program Managers and the Tools & Technology Manager to help delivery programs and tools succeed with project teams in the field. The manager designs and improves the delivery enablement operating model; builds change and adoption plans and measures their effectiveness; owns delivery training, onboarding, and communications; and partners with Delivery leaders and related functions. The position calls for a creative, practical problem solver who can create structure in ambiguous situations and influence without direct authority.

Requirements

At least 7 years of experience in training, change management, internal communications, or organizational enablement.
Examples of solving messy, ambiguous problems with original, practical solutions.
Experience building processes and programs from scratch.
Proven experience driving measurable behavior change or tool adoption across distributed, field-based project teams.
Strong writing and editing skills, including the ability to make technical construction content simple and actionable.
Ability to work with senior leaders and influence without direct authority.
Systems-thinking ability to understand how components connect and design for scale.
Curiosity, creativity, and a listener-first approach to designing around the needs of people doing the work.
Practicality in selecting the appropriate format for learning and communications.
Ability to focus on outcomes and measure changes on projects.
Credibility with both field teams and Delivery leadership.

Nice To Haves

Experience in construction, engineering, or infrastructure delivery.
Familiarity with learning platforms, Microsoft 365 (SharePoint and Teams), and construction technology such as Procore.
A change management certification or instructional design background.

Responsibilities

Spend time with project teams in the field and office to understand their work, information needs, and challenges.
Identify how different roles best receive information and use those insights to shape enablement approaches.
Gather regular feedback from delivery teams, identify patterns, and improve their experience.
Design and continuously improve the end-to-end delivery information process, including intake, prioritization, audience targeting, channel selection, rollout, and reinforcement.
Define ownership for training and communications within the Delivery organization.
Create repeatable templates, playbooks, and governance for scalable delivery enablement.
Develop change and adoption plans for major delivery initiatives, covering readiness, rollout, reinforcement, and follow-up.
Define adoption measures and establish metrics and feedback loops for project teams.
Identify and diagnose stalled adoption on projects and work with initiative owners to address gaps.
Test new formats and channels and scale approaches that work.
Build and maintain a structured onboarding program for new Delivery team members.
Establish and develop the Delivery training center, including curriculum, learning paths, role-based requirements, and a central home for materials.
Work with delivery subject matter experts to turn technical, operational, and safety content into practical, field-ready learning.
Track training completion and effectiveness.
Own the North America Delivery communications cadence, including recurring updates, newsletters, town hall support, and launch communications.
Translate complex or technical updates into clear, plain-language messages for field teams and Delivery leadership.
Provide Delivery leaders with talking points and materials to communicate key messages.
Work with Program Managers to build enablement plans into delivery programs from the outset.
Partner with the Tools & Technology Manager on tool rollouts, user guidance, training, and adoption tracking.
Work with regional Delivery leaders to provide project teams with clear, consistent messages.
Coordinate with partner functions such as EHS and HR/L&D where delivery enablement overlaps their work.
Establish and use a documented delivery enablement process and a consistent communications rhythm.
Pilot new approaches with project teams, scale effective ones, and track measurable adoption progress for priority initiatives.