Manager, Conferencing & Event Operations

Charles Schwab Inc.•Lone Tree, CO

5d•$85,000 - $105,000•Onsite

About The Position

The Manager, Conferencing & Event Operations oversees onsite conferencing, training, and specialty event spaces at Schwab’s Lone Tree, Colorado location. The role manages local scheduling and event logistics, partners with event hosts and service providers, and provides day-of leadership to ensure meetings and events run smoothly from planning through completion. It combines event operations, relationship management, vendor coordination, budgeting, technology, and data analysis, with a focus on improving the workplace experience and modernizing supporting tools and processes. The position is fully onsite, Monday through Friday, five days per week. Schedule flexibility is needed to support events during evenings or weekends, and occasional travel may be required. The candidate must reside near or be willing to relocate to Lone Tree at their own expense. Applicants must be authorized to work in the United States full-time without employer sponsorship.

Requirements

Bachelor’s degree or at least 4 years of professional experience managing onsite conferences, corporate meetings, events, hospitality operations, or comparable workplace-event services.
Hands-on experience planning and executing in-person events from intake through day-of delivery, including scheduling, room setup, audiovisual coordination, catering, vendor support, budget or quote management, and real-time issue resolution.
Experience serving as the central point of contact for event hosts, leaders, vendors, facilities partners, and service providers while managing multiple events or operational priorities.
Experience coordinating third-party vendors, reviewing service requirements or quotes, and monitoring service delivery and performance.
Strong verbal and written communication, interpersonal, and customer-service skills, including the ability to work effectively with employees and leaders at all levels.
Strong time management, organization, attention to detail, problem-solving, and decision-making skills.
Proficiency with Microsoft Excel, Outlook, PowerPoint, Word, and SharePoint.
Ability to work independently, take ownership, manage competing deadlines, and remain composed while resolving time-sensitive issues.
Ability to work fully onsite in Lone Tree, Colorado, with schedule flexibility to support evening and weekend events as needed, plus occasional travel.
Must reside in or near Lone Tree, Colorado, or be willing to relocate at their own expense.
Must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Nice To Haves

Experience managing corporate conferencing, training, hospitality, or specialty event spaces in a large, complex organization.
Experience with room-booking, event-management, workplace-management, or computer-aided facility-management systems.
Experience managing an operating budget, processing event contracts or payments, analyzing space-utilization data, or preparing vendor-performance reporting.
Experience implementing a new event, room-booking, or workplace technology tool and supporting testing, communications, training, and adoption.
Experience creating room diagrams, event run-of-show documents, operating procedures, service standards, or employee communications.

Responsibilities

Own and maintain the room-booking system, ensuring information for conferencing, training, hoteling, and specialty event spaces is accurate and current.
Oversee, approve, and coordinate local event scheduling, resolve room conflicts, and communicate space information and operating expectations to employees.
Partner with event hosts to develop logistical plans for room setup, audiovisual support, catering, security, janitorial services, and other event needs.
Maintain event calendars, submit setup requests, create room diagrams, and verify internal quotes for event services.
Coordinate external event quotes, agreements, contracts, invoices, and payments in accordance with applicable processes and requirements.
Provide onsite oversight and serve as the primary point of contact for event hosts, vendors, audiovisual partners, catering teams, facilities partners, and other service providers.
Anticipate risks, troubleshoot issues in real time, and make decisions that support a professional and positive event experience.
Build relationships with employees, event hosts, colleagues, senior leaders, and vendors while serving as a Corporate Real Estate liaison.
Participate in quarterly business reviews and provide constructive feedback on vendor performance and service quality.
Manage the site cost center’s annual budget, monitor spending, and support forecasting and financial reporting.
Lead campus tours and support special projects and other Corporate Real Estate priorities as needed.
Maintain the team SharePoint site and manage shared Outlook mailboxes and work assignments.
Research and help implement a new room-booking tool, including requirements gathering, testing, communications, training, and adoption support.
Help manage new vendor contracts and services supporting conferencing and event operations.
Support utilization reporting, event and specialty-space activity tracking, data analysis, and external-event rental-pricing benchmarks.
Use feedback, operating data, and partnership insights to recommend improvements to spaces, services, tools, processes, and the event experience.
Travel occasionally based on business needs.