Event Operations Manager, Logistics

QuintEvents•Charlotte, NC

5d•Onsite

About The Position

The Event Manager, Logistics plans and executes guest experiences while maintaining financial accountability for assigned event functions. Working with internal teams, vendors, and external partners, this role ensures logistical details are handled accurately, efficiently, and within established budgets. The position is full-time and in-person at Quint’s Charlotte, North Carolina, office, with domestic and international travel averaging approximately 18–25% and potentially reaching 50%. Work may include evenings, weekends, and holidays to meet event schedules, as well as event shifts exceeding 12 hours.

Requirements

At least four years of progressively responsible experience in event planning, event operations, or event management.
At least one year of people-management or team-leadership experience.
Demonstrated experience managing budgets of at least $150,000 USD.
Bachelor’s degree or higher in hospitality management, business, marketing, event management, or a related field.
Proficiency in Microsoft Excel, CRM systems, project management platforms, and other relevant business tools.
Ability to travel domestically and internationally; travel averages approximately 18–25% and may reach 50%.
Flexibility to work evenings, weekends, and holidays as required by event schedules.
Ability to stand and walk for extended periods, including event shifts exceeding 12 hours.
Ability to lift and carry items weighing up to 30 pounds.
Must be legally authorized and eligible to work in the United States.

Nice To Haves

Experience in live events, professional sports, or entertainment.

Responsibilities

Coordinate ticket tracking, inventory verification, seat assignments, and distribution of physical and digital tickets.
Manage end-to-end event fulfillment, including Excel reporting, shipping labels, supplier coordination, quality control, package assembly, and documentation.
Coordinate with the internal graphic design team to develop credentials, signage, and other event materials.
Develop and maintain schedules for guest services, staff assignments, fulfillment operations, transportation, tours, and experiences.
Research, negotiate with, contract, and manage vendors providing transportation, staffing, gifts, and other event services.
Oversee event setup, vendor coordination, equipment movement, and freight management.
Lead or support on-site operations, including staff training, package distribution and collection, transportation coordination, hospitality registration, tours, and guest experiences.
Identify potential operational challenges and respond effectively to changing conditions.
Support post-event reconciliation, documentation, expense tracking, and operational reviews.
Set clear objectives, priorities, and deadlines for direct reports; delegate work based on event requirements, workload, and team capabilities.
Monitor deliverable quality and timeliness, provide coaching and feedback, and support professional development.
Support effective communication and coordination across internal teams and event stakeholders.
Manage assigned event budgets; negotiate with vendors and collaborate with internal stakeholders to maximize budget efficiency.
Track projected, committed, and actual expenses accurately and consistently, and monitor on-site spending.
Work with department leadership to review sales projections, assess financial performance, and recommend budget adjustments.
Identify cost-control opportunities without compromising guest experience or operational quality.