Manager Computer Systems Analysis 1

Northrop Grumman•Baltimore, MD
•Onsite

About The Position

Northrop Grumman’s Classified Solutions team is seeking an experienced Manager Computer Systems Analysis 1 to support information system lifecycle activities. This is a full-time, on-site position at the company’s Linthicum, Maryland campus and is not remote. The role leads and mentors systems administrators, desktop technicians, and network engineers who administer information systems and classified networks. It also supports customer programs and performs functional management duties according to business needs and performance requirements. The manager works across disciplines to troubleshoot issues involving software, firmware, hardware, operating systems, networks, applications, and recurring system problems. The position maintains the reliability of classified multi-user servers and networks, recommends and implements system improvements and automation, and oversees standard operating procedures and configuration guides. The role aligns support work with business goals, manages performance metrics and resources, communicates status and risks to stakeholders and external partners, works with vendors, and assesses customer requirements and technical solution needs. The selected candidate must hold at least an active U.S. Government Secret clearance, meet the stated investigation or Continuous Evaluation Program conditions, and be able to obtain Special Access Program access before a start date can be established. The required clearance and certification must be maintained as a condition of continued employment. Travel is listed as 10% of the time; relocation assistance may be available.

Requirements

  • Bachelor’s degree and 5 years of relevant Information Technology experience, or a master’s degree and 3 years of relevant Information Technology experience.
  • Active U.S. Government Secret-level security clearance at minimum, with a closed investigation completed within the last 6 years or enrollment in the U.S. Government Continuous Evaluation Program; the clearance must be maintained as a condition of continued employment.
  • Ability to obtain access to Special Access Programs before a start date can be established, and maintain the required SAP clearance as a condition of continued employment.
  • Experience with Windows domains, including Active Directory, GPOs, policies, and permissions.
  • U.S. Government 8140 IAM Level I certification or equivalent (for example, Security+ CE) or greater; the certification must be maintained as a condition of continued employment.
  • Ability to work on-site full-time at the Linthicum, Maryland campus.
  • Travel up to 10% of the time.

Nice To Haves

  • Bachelor’s degree in Information Technology, Information Systems, or a similar STEM-related discipline, including 3 years of direct experience with IT infrastructure.
  • Previous experience leading a team of 5–12 employees.
  • Proven leadership qualities and strong interpersonal skills.
  • Experience with VMware, vCenter, vSphere, and ESXi.
  • Experience with storage solutions such as NETAPP.
  • Current U.S. Government Top Secret security clearance.
  • Experience interacting within a distributed team environment.
  • Strong software troubleshooting background and experience with Software Review Boards, Agile, or an equivalent process.
  • Strong team-building and collaboration skills.
  • Understanding of Red Hat Enterprise Linux, Ubuntu, and/or CentOS.
  • Prior experience in information systems management.
  • Professionalism and the ability to maintain composure in stressful situations.
  • Ability to build diverse and inclusive teams with engaged team members.
  • Mentoring and coaching skills.
  • Time management and organizational skills, including the ability to prioritize concurrent program and functional responsibilities.

Responsibilities

  • Lead and mentor systems administrators, desktop technicians, and network engineers administering information systems and classified networks.
  • Work across disciplines to isolate and resolve issues involving software, firmware, hardware, operating systems, networks, applications, and recurring system problems.
  • Maintain reliable classified multi-user servers and networks through installation, patching, upgrades, monitoring, and configuration.
  • Recommend and implement system enhancements, including automation, to improve system performance and support installation, upgrades and patching, monitoring, problem resolution, and configuration management.
  • Lead the creation and maintenance of standard operating procedures and configuration guides.
  • Align support activities with business goals, manage performance metrics, and adapt resources as needs change.
  • Prepare written reports and deliver verbal briefings to internal stakeholders and external partners about status, risks, and outcomes.
  • Meet and troubleshoot issues with vendors, and evaluate vendor products, services, and recommendations.
  • Analyze internal and external customer requirements and recommend equipment and software requirements for solutions.
  • Support customer programs and perform functional management duties based on business needs and performance.

Benefits

  • Relocation assistance may be available.
  • Flexible work arrangements are offered, although this position is specifically described as on-site and not remote.
  • Learning opportunities and exposure to a wide variety of projects and customers.
  • Friendly team environment.
  • Exceptional benefits and healthcare.
  • 9/80 work schedule.
  • 401(k) matching program.
  • Health insurance coverage.
  • Life and disability insurance.
  • Savings plan.
  • Company-paid holidays.
  • Paid time off (PTO) for vacation and/or personal business.
  • Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus.
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