Manager, Commercial Operations

ANI Pharmaceuticals•Princeton, NJ

9d•$130,000 - $150,000

About The Position

This is an individual contributor role that requires extensive collaboration and the ability to influence without authority — driving alignment, decisions, and execution across Supply Chain, QA/RA, Finance, Sales, Customer Service, Pricing, and external partners, as needed. Success depends on building trust, leveraging subject matter expertise, and orchestrating cross-functional teams to achieve outcomes even without formal reporting lines. The role ensures data-driven, timely decisions that protect margin, optimize allocations, and maintain high customer service standards.

Requirements

Bachelor’s degree in business, Life Sciences, or a related field required
4-5 years of experience (6+ years for Sr. Manager) in trade/commercial operations, pricing, or sales analytics within pharmaceutical/generics; direct generics trade experience strongly preferred
Demonstrated experience with chargebacks, rebates, contract compliance, and/or trade returns processes
Experience working with ERP/CRM and trade systems and pharmaceutical market data sources (e.g., IQVIA, Symphony Health, MMIT)

Nice To Haves

MBA or other advanced degree preferred
Experience with business intelligence and data visualization tools (e.g., Power BI, Tableau) preferred

Responsibilities

Support development and execution of the Generics commercial strategy set by the Leadership, translating priorities into operational plans
Provide revenue, margin, and trend analysis for the Generics segment to inform P&L decisions
Monitor market trends, competitor activities, and pricing dynamics to stay competitive
Track sales performance, forecast demand, and provide regular business reports to management
Analyze profitability, customer performance, and market trends for decision-making
Develop & maintain competitive intelligence, market trend analysis, forecasting accuracy, chargeback analysis, product compliance tracking, and identification of market opportunities and threats
Identify products approaching short-dated status on a monthly basis; work with commercial/marketing managers to finalize the product list to generate sales
Collaborate with manufacturing, procurement, and logistics teams to ensure on-time delivery
Optimize demand forecasting based on historical trends and new awards/losses to meet customer demand efficiently
Oversee product allocation strategies, inventory management, demand planning, proactive compliance monitoring, and robust failure-to-supply management practices
Support in developing annual marketing budgets, long-range strategic plans, pricing reviews, and identify opportunities for product lifecycle extension
Implement continuous performance improvement programs, optimize stock replenishment processes, and minimize product shortages and wastage through robust logistics management
Reduce ANI's payout to customers for chargeback/returns claims through timely analysis and decision-making on each claim (valid, invalid, dispute)
Work with Finance to understand claims received by each customer group, in coordination with Trade Finance on the National Trade Return Goods Policy
Evaluate claims received and analyze validity; recommend which to dispute vs. accept
Work with commercial/marketing managers to close claims and inform Pricing teams to work with customers on resolution
Prepare monthly, quarterly, and annual summaries of claims received on a periodic basis
Execute allocation change requests as and when required