Manager, Global Commercial Operations

Digital Realty•New York, NY
•$101,000 - $150,000

About The Position

The Manager, Global Commercial Operations joins Digital Realty’s Global Commercial Operations team and works across global operations, portfolio management, and finance to support strategic decision-making through commercial analytics. The role analyzes and improves commercial performance at the asset and platform levels, at the intersection of corporate strategy, finance, and digital infrastructure. The position provides analytical insights to key stakeholders, helps develop global commercial policies, maintains and improves pricing and asset-management tools, and designs tools to monitor portfolio statistics and trends, using AI where possible. It also provides exposure to the Investment Committee and supports senior leadership communications for investor days, earnings calls, and other public engagements. The role collaborates with global and regional commercial teams.

Requirements

  • 3–5 years of experience in real estate asset management, private equity portfolio management, or advanced portfolio analytics at a REIT or private equity firm.
  • Proficiency in Excel and PowerPoint.
  • Strong problem-solving skills, intellectual curiosity, and prudent business judgment.
  • Clear and confident communication skills, with the ability to tailor messaging for executive and non-executive audiences.
  • Ability to work at different levels of detail, from detailed analysis to strategic discussions.
  • Ability to manage varied project types and scenarios and pivot across projects quickly and effectively.
  • Bachelor’s degree.

Nice To Haves

  • Proficiency with business intelligence tools, including AI-driven tools such as Claude and Codex and non-AI-driven tools such as Power BI.
  • Background in high-growth public companies, digital infrastructure, REITs (especially data centers), or multinational environments.

Responsibilities

  • Provide analytical insights to key stakeholders and decision-makers on commercially impactful matters, including customer churn, vacancies, renewals, and terminations.
  • Develop and enhance global commercial policies, including policies concerning customer contracting and asset management.
  • Maintain and track internal pricing and other asset-management tools, implementing upgrades where appropriate.
  • Design internal tools to monitor and analyze portfolio statistics and trends, leveraging AI where possible.
  • Participate in weekly calls with the Investment Committee and develop an understanding of Digital Realty’s global investment activities.
  • Compile updates from the broader Global Operations team for senior leadership to use in preparing for investor days, earnings calls, and other public engagements.
  • Collaborate with global and regional commercial teams to improve effectiveness and impact across Digital Realty.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • 401(k) match
  • Disability benefits
  • Wellness benefits
  • Education benefits
  • Employee stock purchase plan
  • Paid time off
  • Holidays
  • Development opportunities
  • Competitive compensation package, which may include salary, cash bonus or commissions, and equity awards
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