Commercial Operations Manager

Jushi • Lakeville, MA

4d

About The Position

The Commercial Operations Manager leads inventory management professionals and oversees commercial operations across retail and wholesale channels. The role manages procurement activities, inventory levels, merchandising, pricing, promotions, and vendor relationships, while using sales, inventory, and pricing data to inform decisions and improve profitability and customer engagement. The manager supports open-to-buy planning, forecasting, budgeting, sales execution, and inventory distribution, and works cross-functionally with Retail, Creative, Marketing, Accounting, Compliance, and grower-processors to execute initiatives and meet business objectives.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• Proficiency in data analysis tools such as Tableau or Power BI.
• Advanced Microsoft Office skills, including Excel, PowerPoint, and Word.
• Knowledge of automation tools such as Power Query, Power Automate, or Macros.

Nice To Haves

• MBA.
• Cannabis and/or consumer packaged goods (CPG) industry experience.
• Experience with cannabis industry software tools and systems.

Responsibilities

• Lead a team of inventory management professionals.
• Manage internal and third-party procurement activities, including buying, replenishment, allocation, assortment planning, and promotional strategies.
• Oversee virtual merchandising for assigned retail locations, ensuring accurate pricing, promotions, and product presentation.
• Create and implement approved sales strategies and programs to drive sales growth and market share.
• Monitor and manage inventory across assigned locations to support optimal stock, product variety, and availability.
• Provide regular inventory and sales performance reporting, including velocity tracking and replenishment needs.
• Analyze sales, inventory, and pricing data to support performance insights and decision-making.
• Support the Director of Commercial Operations with open-to-buy planning, forecasting, and budgeting.
• Maintain accurate vendor records, including purchasing history, promotional programs, pricing and discount structures, and performance metrics.
• Oversee the usage and accuracy of state inventory and e-commerce systems.
• Lead retail and grower-processor inventory management initiatives.
• Build and maintain vendor supplier relationships and work with the Director of Commercial Operations to negotiate pricing, discounts, and terms.
• Use company business intelligence tools, such as Hoodie, to monitor market pricing, discounts, and promotions.
• Support wholesale sales execution in assigned markets, including product allocation and order fulfillment.
• Assist with third-party brand partner and vendor relationships.
• Support sales performance reporting, analytics, and insights.
• Monitor wholesale inventory and communicate risks or supply gaps to leadership.
• Enter and manage purchase orders in Leaf Trade and other wholesale systems.
• Assist with demand forecasting and sales projections across wholesale channels.
• Maintain accurate wholesale account, program, and performance records.
• Partner with Retail teams to identify operational improvements and enhance customer experience.
• Build collaborative relationships with grower-processors and their leadership, fulfillment, distribution, manufacturing, and cultivation teams.
• Collaborate with Creative and Marketing teams to execute approved promotional strategies.
• Work with Accounting on invoice reconciliation and financial accuracy.
• Partner with Compliance to ensure alignment with state and regulatory requirements.
• Participate in evaluating internal controls and supporting continuous process improvements.
• Manage operational vendor relationships to support timely execution of initiatives.
• Support development of financial targets using top-down and bottom-up approaches.
• Coordinate accurate and timely inventory distribution by location.
• Perform additional duties as assigned.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short- and long-term disability coverage.
• Flexible Spending Accounts.
• Paid Time Off.
• Paid holidays.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager