Manager, Clinical Staff

SunState Medical Specialists•Pembroke Pines, FL

About The Position

The Manager, Clinical Staff contributes to medical center effectiveness by achieving company-established objectives, applying skilled clinical nursing techniques and assessments, and using advanced supervisory skills. The role provides nursing care and clinical direction while fostering patient outcomes consistent with established standards of care. Working in conjunction with the Practice Administrator, the Manager coordinates clinical aspects of the practice, including clinical policies and protocols, OSHA training, clinical compliance, CLIA standards, BioHaz, and pharmaceutical standards. The position also supports the office’s clinical goals and work standards in collaboration with the Practice Administrator and Medical Director, and serves as an active member of the center’s clinical and management team.

Requirements

  • Current Registered Nursing degree or license.
  • At least 5 years of experience.
  • At least 3 years of advanced supervisory or management skills in the health care industry.
  • Knowledge of the day-to-day functions and flow of a medical practice.
  • Knowledge of regulatory and governmental standards.

Responsibilities

  • Work with the Practice Administrator and Medical Director to facilitate office clinical goals and work standards.
  • Establish and direct the work and assignments of staff Nurses and Medical Assistants, and establish the clinical flow of the office.
  • Oversee nursing care essential to assessing, promoting, maintaining, and restoring patients’ health and wellness.
  • Assist assigned staff in resolving patient issues.
  • Select, orient, train, and evaluate assigned staff; interview prospective hires; and participate in corrective counseling of assigned staff.
  • Ensure the development and delivery of clinical education to staff, and develop staff training as needed.
  • Assist physicians and perform clinical procedures as needed.
  • Oversee follow-up on ordered diagnostic studies, including proper documentation and physician signatures on test results.
  • Oversee laboratory services provided in the offices.
  • Document annual OSHA/Biomedical update meetings and their application for all staff.
  • Practice safety precautions and use personal protective equipment when needed; ensure staff do the same.
  • Oversee patient documentation.
  • Maintain HIPAA rules and regulations relating to patient privacy and oversee staff compliance.
  • Assist the Practice Manager as needed within the scope of clinical nursing.
  • Attend mandatory company training sessions as required by state or federal law where applicable.
  • Maintain nursing licenses and certifications as applicable.
  • Serve as a mentor and resource for clinical staff.
  • Ensure clinical staff adhere to departmental and practice policies.
  • Demonstrate courtesy and respect, represent the company professionally, and maintain a professional demeanor in stressful situations.
  • Make objective, unbiased decisions based on facts; demonstrate fairness and consistency; communicate directly and honestly to minimize conflict; and focus on solutions and opportunities.
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