Clinical Support Staff

Embark Behavioral Health•Chevy Chase, MD

6d•Onsite

About The Position

The Clinical Support Staff role supports Embark’s Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) at 2 Wisconsin Circle, Chevy Chase, Maryland. The position works closely with licensed clinicians and healthcare professionals to support daily therapeutic programming, client engagement, a safe treatment environment, and administrative and clinical operations. It is intended for people building or advancing careers in behavioral health and related fields, including recent graduates, current master’s students, and experienced behavioral health professionals.

Requirements

Bachelor’s degree in Psychology, Social Work, Counseling, Human Services, Behavioral Sciences, or a related field.
Minimum one year of experience in a behavioral health, mental health, substance use treatment, residential treatment, healthcare, educational, or youth-serving environment is preferred.
Strong interpersonal, communication, and professional boundary-setting skills.
Ability to work effectively within a multidisciplinary treatment team.
Ability to remain calm and professional in fast-paced clinical environments.
Ability to successfully complete required background screening.

Nice To Haves

Current master’s students or recent graduates pursuing careers in behavioral health are strongly encouraged to apply.
Behavioral health experience is strongly preferred.
Experience facilitating or co-facilitating groups is strongly preferred.
Experience working with adolescents, young adults, and families is preferred.
Experience working with neurodivergent individuals, familiarity with Applied Behavior Analysis (ABA), clinical documentation, electronic medical records (EMR), or insurance processes is a plus.
Current CPR and First Aid certification preferred, or ability to obtain upon hire.

Responsibilities

Support clinicians during therapeutic groups, psychoeducational activities, and other treatment programming.
Assist with group facilitation by encouraging participation, engagement, and adherence to program expectations.
Monitor client safety and wellbeing throughout programming and promptly communicate concerns to the clinical team.
Complete client check-ins, check-outs, and orientation processes for new participants.
Observe, document, and communicate client participation, behaviors, and affect to support treatment planning.
Assist with room preparation, materials organization, and setup and cleanup for therapy groups and clinical activities.
Support clinicians with administrative responsibilities, scheduling, appointment coordination, and client service needs.
Assist in monitoring and supporting individuals experiencing emotional distress or elevated behavioral health needs under the direction of licensed clinical staff.
Participate in crisis prevention and de-escalation efforts consistent with organizational policies and training.
Maintain confidentiality and compliance with HIPAA and organizational standards.
Perform other duties as assigned.