Clinical Staff & Office Manager

Silverado•Calabasas, CA

About The Position

Silverado is hiring a detail-oriented, compassionate leader to oversee clinical scheduling, staff coordination, and administrative support for its Calabasas memory care community. The role supports care for residents living with memory impairments and works closely with caregivers, nurses, community leaders, the Administrator, the Director of Health Services (DHS), and HR. The manager oversees clinical staff schedules and coverage, supervises caregivers across shifts, supports hiring and onboarding, tracks staff credentials, manages payroll and timecards, coordinates training, and oversees clinical supplies and related budgets. The position also contributes to quality improvement, community events, staff retention, and compliance with policies and procedures under DHS direction. This is a full-time, Tuesday through Saturday position scheduled from 9:00 a.m. to 6:00 p.m. The listed anticipated pay range is $73,000–$73,000 USD. The role requires flexibility for evenings, weekends, and holidays, as well as active work involving walking, bending, and lifting up to 50 pounds.

Requirements

High school diploma or equivalent.
Experience in healthcare scheduling, preferably with dementia-related care.
Familiarity with scheduling software and dementia care practices.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Empathetic communication style and a can-do attitude.
Ability to perform active work involving walking, bending, and lifting up to 50 pounds.
Commitment to working with seniors in a culturally diverse environment.
Reliable transportation to meet attendance and punctuality standards.
Comfort working in an environment with animals and pets.
Ability to work collaboratively with other department leaders.

Responsibilities

Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios.
Maintain caregiver shift preferences and availability in an active scheduling database.
Respond to emergent scheduling needs with creativity and urgency.
Supervise caregivers across all shifts, including PM, NOC, and weekends.
Assist with recruiting, interviewing, onboarding, and orientation of new caregivers.
Track and maintain associate licenses and certifications.
Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics.
Approve payroll and manage timecards for the clinical team.
Collaborate with HR and DHS on performance concerns, workers’ compensation, and leaves of absence.
Coordinate training and continuing education for clinical staff.
Oversee budgeting, inventory, and ordering of clinical supplies.
Participate in quality improvement initiatives and community events.
Foster strong relationships with caregivers, nurses, and community leaders to support retention and satisfaction.
Supervise adherence to policies and procedures under DHS direction.