Clinical Staff & Office Manager

Silverado•Calabasas, CA

11d

About The Position

Silverado is hiring a detail-oriented, compassionate leader to oversee clinical scheduling, staff coordination, and administrative support for its Calabasas memory care community. The role supports caregivers and other clinical staff who provide care to residents living with memory impairments, including individuals with neurodegenerative conditions. The manager supervises caregivers across shifts, maintains staffing coverage and compliance, and coordinates with community leadership, Human Resources, and the Director of Health Services. The position is full-time, Tuesday through Saturday, from 9:00 a.m. to 6:00 p.m. The anticipated pay range is $73,000–$73,000 USD.

Requirements

High school diploma or equivalent.
Experience in healthcare scheduling, preferably involving dementia-related care.
Familiarity with scheduling software and dementia care practices.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Empathetic communication style and a can-do attitude.
Ability to walk, bend, and lift up to 50 pounds.
Commitment to working with seniors in a culturally diverse environment.
Reliable transportation to meet attendance and punctuality standards.
Comfort working in an environment with animals and pets.
Ability to work collaboratively with other department leaders.

Nice To Haves

Experience with dementia-related care.

Responsibilities

Manage daily and monthly clinical staff schedules, ensuring adequate coverage and compliance with staffing ratios.
Maintain caregiver shift preferences and availability in the scheduling database.
Respond to urgent scheduling needs.
Supervise caregivers across PM, NOC, and weekend shifts.
Assist with recruiting, interviewing, onboarding, and orientation of caregivers.
Track and maintain associate licenses and certifications.
Provide the Administrator and Director of Health Services with updates on staffing, overtime, call-offs, and performance metrics.
Approve payroll and manage clinical team timecards.
Collaborate with HR and the Director of Health Services on performance concerns, workers’ compensation, and leaves of absence.
Coordinate training and continuing education for clinical staff.
Oversee clinical supply budgeting, inventory, and ordering.
Participate in quality improvement initiatives and community events.
Build relationships with caregivers, nurses, and community leaders to support retention and satisfaction.
Supervise adherence to policies and procedures under the direction of the Director of Health Services.