Manager, CE Operations — Elmhurst

Endeavor Health•Elmhurst, IL

4d•$52 - $81•Onsite

About The Position

The Manager, Clinical Engineering Operations supervises day-to-day repair, preventive-maintenance, and service activities performed by in-house Clinical Engineering technicians at one or more assigned Endeavor hospitals. The manager assigns scheduled and unscheduled work, manages technician schedules and performance, owns equipment service quality and uptime at the assigned site or sites, and serves as the primary Clinical Engineering contact for clinical customers and site leadership. The role has direct control of medical-equipment maintenance across a typical installed base of $100 million–$300 million in IAV. The position manages operating budgets and equipment inventories, oversees Biomedical and Imaging service FTEs, and ensures the Clinical Engineering program meets regulatory and accreditation standards. It collaborates with clinical, operational, and medical staff to improve operations and resource management, and identifies and escalates issues with actionable recommendations. The manager designs and directs team work, selects and develops staff, sets expectations, motivates the team, and manages performance through recognition, feedback, and progressive discipline when necessary. The role may develop or recommend operating and capital budgets and controls expenditures within approved objectives. It also requires adherence to the organization's Code of Ethical Conduct and ensuring supervised employees comply with applicable policies, regulations, and laws. This is a full-time, day-hours position at Elmhurst Hospital. It is currently available only to current Sodexo and Trimedx employees.

Requirements

Associate's degree, or equivalent experience, in Electronics, Computer Science, or Biomedical Equipment Technology.
At least 5 years of Clinical Engineering experience working on multiple classes of medical equipment, with demonstrated knowledge of corrective and scheduled maintenance practices.
At least 3 years as a lead or supervisor in a technical environment.
Strong human relations and analytical skills; self-driven ability to schedule, organize, and manage staff independently.
Ability to translate technical analysis into management reporting and communicate with organization and vendor executives, hospital teams, and team members.
Problem-solving ability using information from various sources.
Understanding of hospital operations related to patient-care equipment and the urgency of managing service events.
Proficiency in Microsoft Office and document preparation for analysis.
Knowledge of relevant regulatory, accreditation, codes, and standards.
Ability to manage time and resources efficiently in a complex environment with multiple dependencies and tight deadlines.
Technical knowledge of CMMS/work-order systems.
Very heavy work demands: exerting in excess of 100 pounds occasionally and/or in excess of 50 pounds of force constantly to move objects.
Currently employed by Sodexo or Trimedx; the position is available only to current employees of those organizations.

Nice To Haves

Bachelor’s degree.

Responsibilities

Manage financial operating budgets for equipment inventories valued between $99 million and $275 million.
Oversee Biomedical and Imaging service FTEs and ensure compliance with regulatory and accreditation standards for the Clinical Engineering program.
Collaborate with clinical, operational, and medical staff to improve operations and resource management.
Identify and escalate issues, communicating actionable recommendations to relevant leaders for timely resolution.
Design and direct team work; select, coach, and develop teams; set clear expectations; motivate staff; and manage performance through recognition, feedback, and progressive discipline when needed.
Develop and/or recommend operating and capital budgets as needed, and control expenditures within approved budget objectives.
Understand and adhere to the organization's Code of Ethical Conduct, and ensure supervised employees comply with applicable policies, regulations, and laws.
Assign scheduled and unscheduled repair, preventive-maintenance, and service work to Clinical Engineering technicians.
Manage technician schedules and performance, and maintain equipment service quality and uptime at assigned sites.
Serve as the primary Clinical Engineering point of contact for clinical customers and site leadership.