Manager, CE Operations — Northwest Community

Endeavor Health•Arlington Heights, IL

3d•Onsite

About The Position

The Manager, Clinical Engineering Operations supervises day-to-day repair, preventive-maintenance, and service activities performed by in-house Clinical Engineering technicians at one or more assigned Endeavor hospitals. The manager assigns scheduled and unscheduled work, manages technician schedules and performance, oversees service quality and equipment uptime, and serves as the primary Clinical Engineering contact for clinical customers and site leadership. The role has direct control of medical-equipment maintenance across an installed base typically valued at $100 million–$300 million. The position manages operating budgets and Biomedical and Imaging service staff, ensures compliance with applicable regulatory and accreditation standards, and collaborates with clinical, operational, and medical staff to improve operations and resource management. It also directs, develops, and manages team performance, and may develop or recommend operating and capital budgets while controlling expenditures within approved objectives. This is a full-time, day-hours position at Northwest Community Hospital. It is currently available only to current Sodexo and Trimedx employees. The work involves very heavy physical demands: occasionally exerting more than 100 pounds of force and/or constantly exerting more than 50 pounds of force to move objects.

Requirements

Associate's degree or equivalent experience in Electronics, Computer Science, or Biomedical Equipment Technology.
At least 5 years of Clinical Engineering experience working on multiple classes of medical equipment, with demonstrated knowledge of corrective and scheduled maintenance practices.
At least 3 years as a lead or supervisor in a technical environment.
Strong human relations and analytical skills.
Ability to independently schedule, organize, and manage staff.
Proficiency translating technical analysis for management reporting and communicating with organization and vendor executives, hospital teams, and team members.
Problem-solving ability using information from various sources.
Understanding of hospital operations related to patient-care equipment and urgency in managing service events.
Skill with Microsoft Office and document preparation for analysis.
Knowledge of relevant regulatory, accreditation, codes, and standards.
Efficient time and resource management in a complex environment with multiple dependencies and tight deadlines.
Ability to meet very heavy work demands: exerting more than 100 pounds of force occasionally and/or more than 50 pounds of force constantly to move objects.
Eligibility is limited to current Sodexo and Trimedx employees.

Nice To Haves

Bachelor’s degree.

Responsibilities

Supervise day-to-day repair, preventive-maintenance, and service activities of in-house Clinical Engineering technicians at one or more assigned hospitals.
Assign scheduled and unscheduled work and manage technician schedules and performance.
Own equipment service quality and uptime at assigned sites; serve as the primary Clinical Engineering contact for clinical customers and site leadership.
Manage financial operating budgets for equipment inventories valued between $99 million and $275 million.
Oversee Biomedical and Imaging service FTEs.
Ensure compliance with regulatory and accreditation standards for the Clinical Engineering program.
Collaborate with clinical, operational, and medical staff to improve operations and resource management.
Identify and escalate issues, communicating actionable recommendations to relevant leaders for timely resolution.
Design and direct team work; select, coach, and develop team members; set clear expectations; recognize achievement, provide feedback, and administer progressive discipline when necessary.
May develop and/or recommend operating and capital budgets and control expenditures within approved budget objectives.
Understand and adhere to the organization's Code of Ethical Conduct, and ensure that actions of supervised employees comply with applicable policies, regulations, and laws.