Manager, CE Operations — Northwest Community

Endeavor Health•Arlington Heights, IL

4d•$52 - $81•Onsite

About The Position

The Manager, Clinical Engineering Operations supervises day-to-day repair, preventive-maintenance, and service activities of in-house Clinical Engineering technicians at one or more assigned Endeavor hospitals. The manager assigns scheduled and unscheduled work, manages technician schedules and performance, owns equipment service quality and uptime at assigned sites, and serves as the primary Clinical Engineering point of contact for clinical customers and site leadership. The position has direct control of medical-equipment maintenance across a typical installed asset base of $100 million to $300 million. The role manages financial operating budgets for equipment inventories valued between $99 million and $275 million, oversees Biomedical and Imaging service staff, and ensures the Clinical Engineering program complies with regulatory and accreditation standards. It collaborates with clinical, operational, and medical staff to improve operations and resource management, and identifies and escalates issues with actionable recommendations. The manager designs and directs team work, selects and develops staff, sets expectations, manages performance, and may develop or recommend operating and capital budgets. The position is responsible for understanding and adhering to the organization's Code of Ethical Conduct and ensuring supervised employees comply with applicable policies, regulations, and laws. This is a full-time, day-hours position at Northwest Community Hospital. It is currently available only to current Sodexo and Trimedx employees.

Requirements

Associate's degree or equivalent experience in Electronics, Computer Science, or Biomedical Equipment Technology.
Five years of Clinical Engineering experience working on multiple classes of medical equipment, with demonstrated knowledge of corrective and scheduled maintenance practices.
At least three years as a lead or supervisor in a technical environment.
Strong human relations and analytical skills.
Self-driven ability to schedule, organize, and manage staff independently.
Ability to translate technical analysis for management reporting and communicate with organization and vendor executives, hospital teams, and team members.
Problem-solving ability using information from various sources.
Understanding of hospital operations related to patient-care equipment and urgency in managing service events.
Proficiency in Microsoft Office and preparing documents for analysis.
Knowledge of relevant regulatory, accreditation, codes, and standards.
Time and resource management skills in a complex environment with multiple dependencies and tight deadlines.
Technical experience with CMMS/work-order systems.
Ability to perform very heavy work, exerting in excess of 100 pounds occasionally and/or in excess of 50 pounds of force constantly to move objects.

Nice To Haves

Bachelor’s degree.

Responsibilities

Supervise day-to-day repair, preventive-maintenance, and service activities of in-house Clinical Engineering technicians at assigned hospitals.
Assign scheduled and unscheduled work and manage technician schedules and performance.
Own equipment service quality and uptime at assigned sites and serve as the primary Clinical Engineering contact for clinical customers and site leadership.
Manage financial operating budgets for equipment inventories valued between $99 million and $275 million.
Oversee Biomedical and Imaging service FTEs and ensure compliance with regulatory and accreditation standards for the Clinical Engineering program.
Collaborate with clinical, operational, and medical staff to improve operations and resource management.
Identify and escalate issues, communicating actionable recommendations to relevant leaders for prompt resolution.
Design and direct team work; select, coach, and develop team members; set expectations; recognize achievement; provide feedback; and administer progressive discipline when necessary.
May develop and/or recommend operating and capital budgets and control expenditures within approved budget objectives.
Understand and adhere to the organization's Code of Ethical Conduct and ensure that supervised employees comply with applicable policies, regulations, and laws.