Manager - Clinic Operations - Metairie Primary Care

Ochsner Clinic Foundation • Metairie, LA

2d

About The Position

This role manages the daily operations of clinics and provides reports to administration as needed. The Manager oversees systems and relationships to support quality care, safety, regulatory compliance, and patient satisfaction; manages staffing and employee processes; serves as a liaison for system-wide information; monitors operating reports; supports business growth; and manages the clinics’ physical and technology infrastructure. The position requires knowledge of applicable laws, accreditation standards, and regulatory requirements, and responsibility for ensuring compliance. Other related duties may be assigned.

Requirements

• High school diploma or equivalent.
• One of the following experience and education combinations: high school diploma with 7 years of related healthcare experience, including 2 years of supervision or management experience; bachelor's degree with 3 years of related healthcare experience, including 2 years of supervision or management experience; or master's degree with completion of an Administrative Fellowship Program.
• Proficiency using computers, software, and web-based applications.
• Effective verbal and written communication skills, including the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Financial acumen and ability to manage within a budget.
• Knowledge of financial statements and ability to analyze trends and make recommendations.
• Ability to travel throughout and between facilities and work a flexible schedule, such as more than 8 hours a day.
• Ability to meet the physical demands of sedentary work, including occasionally exerting up to 10 pounds of force and sitting most of the time, with occasional walking or standing.
• Comply with applicable laws, regulations, accreditation standards, and the employer’s Compliance & Privacy Program and Standards of Conduct.

Nice To Haves

• Bachelor's degree in healthcare, business administration, or a related field.

Responsibilities

• Manage systems and relationships to ensure quality care, safety, regulatory compliance, and patient satisfaction.
• Determine appropriate staffing levels; interview, hire, and onboard employees; conduct performance reviews; and work with human resources on progressive discipline within practice units.
• Act as the practice unit liaison for system-wide information distribution and feedback.
• Monitor and distribute monthly or ad hoc operating reports to providers and review information monthly with leadership.
• Assist with growth through business planning and special projects.
• Manage physical and technology infrastructure.
• Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED