Manager Clinic Operations I - Davison Clinic

McLaren Health Care • Davison, MI

3d

About The Position

The Manager Clinic Operations I is responsible for coordinating, organizing, and implementing policies and procedures related to patient care, business operations, and fiscal matters for assigned clinics and satellite facilities. The role oversees department staff and daily activities involving patient registration, insurance verification, and time-of-service collections. It also establishes department goals, enforces operational and clinical policies, recommends the operating budget, and supports productivity and cross-training.

Requirements

• High school diploma.
• At least 5 years of experience in a medical setting.
• Excellent problem-solving and interpersonal skills.
• Current Michigan driver’s license and proof of valid automobile insurance.
• Must be insurable under McLaren’s insurance program.

Nice To Haves

• Associate’s or bachelor’s degree in a business- or health-related field.
• Previous operations experience.

Responsibilities

• Select, train or orient, and assign department staff, directly or through a subordinate supervisor.
• Enforce performance standards, evaluate employee performance, and initiate or recommend personnel actions.
• Supervise employees’ daily work related to accurate registration, insurance verification, and time-of-service collections.
• Develop department goals and objectives and enforce policies and procedures covering clinical and revenue cycle functions, quality assurance, environmental matters, and infection control.
• Recommend the department operating budget and ensure the department operates within budget.
• Ensure Office Coordinators and Operations Supervisors maximize staff productivity through job assignments and cross-training.
• Ensure Office Coordinators and Operations Supervisors are properly trained and their staff members are accurately cross-trained.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED