Manager Case Management

HCA Healthcare•Plantation, FL

About The Position

The Manager for Case Management Services reports to the Case Management Director and promotes patient-centered care by coordinating hospital-based case management for an assigned area, aligned with the goals of the Case Management Department. The role oversees the day-to-day case management program, including coordination, supervision, and administrative oversight of the team. It serves as an expert clinical practitioner and case management subject-matter expert, resource, advisor, and leader for team members. The manager supervises and monitors professional and support staff and ensures care coordination and case management practices comply with hospital policies, regulations, and guidelines. The role monitors the quality of staff interactions, documentation, and assessments, and coordinates activities to promote quality outcomes and patient throughput while balancing optimal care with appropriate resource utilization.

Requirements

Registered Nurse (RN) with current state licensure.
Three years of clinical hospital nursing experience required.
Three to five years of previous case management experience required.

Nice To Haves

BSN preferred.
One to two years of supervisory experience preferred.
Current InterQual CER or IQCI certification preferred.
Case Management certification desirable.

Responsibilities

Coordinate hospital-based case management services for an assigned area in alignment with Case Management Department goals.
Oversee the day-to-day case management program, including team coordination, supervision, and administrative oversight.
Provide clinical expertise, case management guidance, resources, and leadership to the case management team.
Supervise and monitor professional and support staff.
Ensure care coordination and case management practices are consistent with hospital policies, regulations, and guidelines.
Monitor the quality of case management staff interactions, documentation, and assessments.
Coordinate activities that promote quality outcomes and patient throughput while supporting optimal care and appropriate resource utilization.

Benefits

Potential sign-on bonus.
Medical coverage, including prescription drug and behavioral health coverage, telemedicine, and medical transportation.
Dental and vision benefits, life and disability coverage, flexible spending accounts, and supplemental health protection plans.
Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
Counseling services and resources for emotional, physical, and financial wellbeing.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan with a 10% discount on HCA Healthcare stock.
Fertility and family-building benefits and adoption assistance.
Referral services for child, elder, and pet care, home and auto repair, and event planning.
Consumer discounts.
Retirement readiness and rollover assistance services and preferred banking partnerships.
Education assistance, including tuition, student loan, certification support, and dependent scholarships.
Colleague recognition program.
Paid time off, paid family leave, disability coverage, and leaves of absence.
Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.