Manager Case Management

Ascension • Brookfield, WI

3d

About The Position

Manages assigned case managers and related activities and workflow to ensure effective and efficient patient care. Oversees professional and clerical associates working in case management, tracking of the post-acute period, provision of disease management, and contracting with internal and external resources. Communicates with administration and medical staff about the appropriateness of hospital admissions, discharge planning, and length of stay. Serves as a content specialist for staff on utilization criteria, the appeal and review process, and case management system documentation. Develops staff schedules and revises assignments daily to maintain optimal unit coverage and workload distribution within staffing standards. Covers on units as needed and serves as a resource for complex case management issues.

Requirements

• One or more of the following credentials is required: Registered Nurse credentialed from the Wisconsin Board of Nursing before the hire or job transfer date; or Social Worker credentialed from the Wisconsin Board of Marriage & Family Therapy, Professional Counseling & Social Work before the hire or job transfer date.
• High school diploma/GED with 2 years of experience, or an associate's degree, or a technical degree.
• 3 years of experience required.
• 1 year of leadership or management experience required.

Nice To Haves

• Case Manager credentialed from the American Case Management Association (ACMA).
• Case Manager credentialed from the Commission for Case Manager Certification (CCMC).
• Master's degree.

Responsibilities

• Manage professional and clerical associates working in case management.
• Oversee tracking of the post-acute period, provision of disease management, and contracting with internal and external resources.
• Communicate with administration and medical staff about the appropriateness of hospital admissions, discharge planning, and length of stay.
• Serve as a content specialist on utilization criteria, the appeal and review process, and case management system documentation.
• Develop staff schedules and revise assignments daily to ensure optimal unit coverage and workload distribution within staffing standards.
• Cover on units as needed and serve as a resource for complex case management issues.

Benefits

• Comprehensive medical, dental, vision, and prescription coverage, with HSA/FSA options.
• Employer-matched 403(b), planning and hardship resources, disability insurance, and life insurance.
• Pro-rated paid time off (PTO) and holidays.
• Ascension-paid tuition (Vocare), reimbursement, ongoing professional development, and online learning.
• Employee Assistance Program, counseling and peer support, spiritual care, and stress management resources.
• Parental leave, adoption assistance, and family benefits.
• Optional legal and pet insurance, transportation savings, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED