Manager, Cardiovascular Priority Accounts – Manhattan, NY / White Plains, NY

Novartis•White Plains, NY

7d•Remote

About The Position

This field-based and remote role supports key cardiovascular accounts in an assigned geography. The Manager, Cardiovascular Priority Accounts drives product pull-through in targeted Priority Accounts and Affiliated Healthcare Systems by developing and implementing strategic business plans, coordinating institution-centered programs across departments, and building relationships with senior partners. The role engages decision makers to enable account purchasing and healthcare professional ordering of Novartis products, while identifying new business opportunities. Expertise in institutional selling, the U.S. healthcare landscape, and health system structures is essential. The role builds institutional advocacy for formulary adoption and appropriate use of approved cardiovascular products. It works with administrative, clinical, operational, and financial partners to improve care pathways, transitions of care, treatment protocols, and workflows. The manager conducts customer needs assessments, identifies suitable injection locations, and collaborates with stakeholders to integrate workflows and electronic medical records. The position also requires awareness of reimbursement, market economics, access models, payment programs, Novartis pricing offerings, and industry trends. The manager partners with local and cross-functional teams to develop and maintain account-specific business plans, provide product and disease-state presentations, identify business opportunities, and resolve implementation challenges. The territory requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border, and travel of 60–80% across a broad geography by car and/or air. Driving is an essential function, and a valid, unrestricted driver’s license is required. The position is field-based and remote; Novartis does not offer relocation support or visa sponsorship for this role.

Requirements

Bachelor’s degree from a four-year college or university.
At least 5 years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams.
At least 2 years of experience in specialty buy-and-bill.
At least 2 years of experience managing complex accounts, including major academic centers and hospitals.
Extensive account management expertise.
Extensive understanding of the cardiovascular community and a strong track record of therapeutic-area and product knowledge.
Business experience and proven ability to collaborate across functions in a matrix environment and develop strategic account plans aligned with customer and organizational objectives.
Customer and cross-functional expertise, understanding of the healthcare ecosystem, strong business acumen, and proficiency in technology and digital engagement.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Successfully complete initial training, including home study, if hired.

Nice To Haves

Experience calling on assigned cardiovascular accounts.
Experience in two different types of cross-functional roles, such as Marketing, Medical, Market Access and Reimbursement, and/or Sales Leadership.
Experience in other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, particularly with field leadership and customer engagement.

Responsibilities

Develop, coordinate, and implement strategic business plans for identified Priority Accounts and Affiliated Healthcare Systems to enable demand and drive appropriate utilization of approved cardiovascular products.
Build institutional advocacy for formulary adoption of cardiovascular brands.
Build relationships with administrative decision makers and clinical, operational, and financial partners to optimize care pathways, transitions of care, treatment protocols, and workflows.
Conduct periodic needs assessments with key customers and use insights to tailor and communicate activities and implement new strategies and tactics.
Identify injection locations suited to account archetypes and care pathways, and work with stakeholders and cross-functional teams to integrate workflows and EMRs.
Consider inpatient and outpatient billable reimbursement, market and customer economics, access models, payment programs, and industry trends when developing account strategies.
Maintain awareness of Novartis pricing offerings and inform account administrators about available offerings.
Collaborate with local partners to create and maintain institutional-specific business plans reflecting local market forces that influence product sales.
Use knowledge of disease states, the marketplace, competitors, the industry, and cross-functional activities to anticipate and address business opportunities and challenges.
Provide product and disease-state presentations to physicians and their staff, and build key business relationships within accounts.
Lead cross-functional teams to create, implement, and update business plans that achieve product goals.
Support cross-functional team members in identifying business opportunities and diagnosing critical business and implementation issues in assigned accounts and health systems.
Travel 60–80% across a broad territory and drive and/or fly within the territory.