Manager, Cardiovascular Priority Accounts – Manhattan, NY / White Plains, NY

Novartis•White Plains, NY
•$145,600 - $270,400•Remote

About The Position

The Manager, Cardiovascular Priority Accounts drives product pull-through in targeted Priority Accounts and Affiliated Healthcare Systems within Novartis’s cardiovascular brand portfolio. This field-based and remote role supports key accounts in an assigned geography and develops and implements strategic business plans to enable account buying and healthcare professional ordering of Novartis products. The position builds business relationships with senior partners, collaborates across departments on institution-centric programs, and generates insights into new business opportunities. Expertise in institutional selling, the US healthcare landscape, and health system structures is important. The role builds institutional advocacy for formulary adoption and appropriate utilization of approved cardiovascular products. It partners with administrative decision makers and clinical, operational, and financial stakeholders to improve pathways, transitions of care, treatment protocols, and workflows. The Manager also works with account stakeholders and cross-functional partners to identify appropriate injection locations and integrate workflows and electronic medical records. The position requires understanding inpatient and outpatient billable reimbursement, customer and market economics, access models, payment programs, and industry trends. It develops account-specific plans, presents product and disease-state information to physicians and staff, and leads cross-functional work to address business opportunities and implementation challenges. The role is territory-based, with 60–80% travel across a broad geography and driving as an essential function. Novartis does not offer relocation support or visa sponsorship for this role.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • At least 5 years of experience in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed teams; relevant experience in medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors is also welcomed.
  • At least 2 years of experience in specialty buy-and-bill.
  • At least 2 years of complex account management experience, including major academic centers and hospitals.
  • Extensive understanding of the cardiovascular community and a strong track record of therapeutic-area and product knowledge.
  • Extensive business experience and demonstrated ability to collaborate across functions in a matrix environment to develop strategic account plans aligned with customer and organizational objectives.
  • Customer and cross-functional expertise, understanding of the healthcare ecosystem, strong business acumen, and proficiency in technology and digital engagement.
  • Reside within the territory or within a reasonable daily commuting distance of 50 miles from its border.
  • Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
  • Fully valid and unrestricted driver’s license; driving is an essential function of the role.

Nice To Haves

  • Experience calling on assigned cardiovascular accounts.
  • Experience in two different types of cross-functional roles, such as Marketing, Medical, Market Access and Reimbursement, and/or Sales Leadership.

Responsibilities

  • Develop, coordinate, and implement strategic business plans for assigned Priority Accounts and Affiliated Healthcare Systems to drive appropriate utilization of approved cardiovascular products.
  • Build institutional advocacy for formulary adoption and enable product demand and account purchasing.
  • Build relationships with administrative decision makers and clinical, operational, and financial partners to optimize care pathways, transitions of care, treatment protocols, and workflows.
  • Conduct customer needs assessments and use insights to tailor and communicate activities and implement new strategies and tactics.
  • Identify injection locations appropriate to account archetypes and care pathways, coordinating with administrative stakeholders and cross-functional teams to integrate workflows and EMRs.
  • Apply knowledge of inpatient and outpatient billable reimbursement, customer economics, access models, payment programs, industry trends, and Novartis price offerings when developing account plans and informing administrators.
  • Collaborate with local partners to create and maintain institutional-specific business plans that reflect local market forces influencing product sales.
  • Use knowledge of disease states, the marketplace, competitors, the industry, and cross-functional activities to anticipate and address business opportunities and challenges.
  • Provide product and disease-state presentations to physicians and their staff and build key business relationships within accounts.
  • Lead cross-functional teams to create, implement, and update business plans that achieve product goals.
  • Support cross-functional colleagues in identifying business opportunities and diagnosing business and implementation issues within assigned accounts.
  • Travel 60–80% across the territory and drive and/or fly within it; maintain a valid, unrestricted driver’s license.

Benefits

  • Comprehensive health, life, and disability benefits.
  • 401(k) with company contribution and match.
  • Vacation, personal days, holidays, and other leaves.
  • Performance-based cash incentive.
  • Depending on role level, eligibility to be considered for annual equity awards.
  • Reasonable accommodations for qualified individuals with medical restrictions or disabilities, where an accommodation can be provided without eliminating the essential driving function.
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