Manager Business Travel Sales

Hilton•New York, NY
•$67,500 - $95,000•Remote

About The Position

The Manager Business Travel Sales role is a virtual/remote position on Hilton’s Global Sales Team. The manager provides a strategic selling platform for Hilton’s portfolio of brands and manages the annual RFP process for assigned accounts. The role focuses on growing revenue and market share while serving as a trusted advisor to clients, Travel Management Company partners, and teammates. The position reports to the Assistant Managing Director. The manager develops cohesive account plans across regions, brands, and partners; uses data, predictive analytics, industry intelligence, and competitive analysis to guide account strategy; and develops tailored solutions to improve customer loyalty and engagement. The role works cross-functionally with sales colleagues, enterprise partners, hotel partners, sales support, governance, and analytics teams. It also involves customer interactions, travel fairs, trade shows, and quarterly and annual business reviews. The manager is accountable for increasing revenue, room-night production, and market share across an assigned account portfolio.

Requirements

  • Five years of work experience in the hospitality or travel industry, including at least two years in Business Travel with national sales experience.
  • Previous national sales or multi-property sales experience.
  • A proven track record of developing strategic customer relationships, uncovering growth opportunities, influencing buying decisions, and delivering revenue and market-share growth across a portfolio of accounts.
  • Willingness to travel up to 40%.

Nice To Haves

  • Experience with Hilton’s OnQ Solicitation Management tool and other third-party RFP tools.
  • Strong technical skills and demonstrated experience using Microsoft Office applications and AI-powered tools such as Copilot.
  • Experience with MicroStrategy.
  • Proficiency in Salesforce.

Responsibilities

  • Create cohesive account-planning strategies across regions, brands, and partners to support customer growth in key markets.
  • Lead the annual RFP process for assigned accounts.
  • Use data-driven insights and predictive analytics to manage accounts, influence strategic decisions, and achieve business objectives.
  • Use industry intelligence and competitive analysis to forecast customer demands and develop tailored solutions that enhance customer loyalty and engagement.
  • Prioritize customer engagement, administrative work, accurate system updates, and the use of technology and AI tools to improve efficiency and results.
  • Collaborate with Hilton Worldwide Sales colleagues and strategic enterprise partners to develop and execute integrated client solutions and maximize business opportunities.
  • Build internal partnerships across Hilton’s matrixed organization, including Hotel Partners, Sales Support, Governance, and Analytics.
  • Work with corporate customers and Travel Management Companies through in-person and virtual interactions to influence buying behavior, deepen partnerships, and identify growth opportunities.
  • Participate in travel fairs, trade shows, and quarterly and annual business reviews.
  • Increase revenue, room-night production, and market share within the account portfolio by building client partnerships, implementing strategic account plans, and developing hotel programs.

Benefits

  • 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare plans, including medical, dental, and vision coverage.
  • Retirement plans.
  • Eligibility to participate in the Hilton Sales Incentive Plan, subject to plan terms and conditions.
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