Business Travel Sales Manager- Hotel Mockingbird

Coury Hospitality•Dallas, TX

About The Position

The Business Travel Sales Manager is responsible for generating business travel revenue by soliciting new and existing accounts, prospecting, conducting sales calls and site inspections, presenting and negotiating, and closing sales. The manager sells all facets of the hotel, maintains complete account documentation, coordinates hotel departments in servicing accounts, and communicates directions to ensure high-quality customer service. The role also involves client meetings and entertainment, participation in sales and operational meetings, and attendance at trade shows, community events, and industry meetings. The position reports to the Director of Sales at Hotel Mockingbird.

Requirements

  • At least 3 years of past sales experience is preferred.
  • Hotel experience is preferred.
  • Advanced knowledge of market trends, competition, and the hotel's key customers.
  • Experience in business travel at a hotel of similar size and quality.
  • Computer skills, including Microsoft Word, Excel, and Delphi.
  • Advanced knowledge of sales skills, revenue management, training, and motivating peers.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business-plan preparation, repairs and maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Nice To Haves

  • At least 3 years of past sales experience.
  • Hotel experience.

Responsibilities

  • Solicit new and existing accounts to meet or exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
  • Generate business transient revenue through prospecting, presentations, contract development, negotiation, and closing sales.
  • Sell all facets of the hotel to previous, current, and potential clients, both orally and in writing.
  • Manage account details and document all pertinent aspects of solicitation and closing.
  • Coordinate participation by various hotel departments in servicing accounts.
  • Prepare information for, meet with, and entertain clients as appropriate to potential business from the account.
  • Communicate clear directions verbally and in writing to hotel departments to ensure high-quality customer service.
  • Participate in daily business review meetings, pre-convention meetings, training, and other sales-related meetings as required.
  • Attend trade shows, community events, and industry meetings.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.
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