Business Travel Sales Manager- Hotel Mockingbird

Coury Hospitality•Dallas, TX

About The Position

The Business Travel Sales Manager is responsible for generating business travel revenue for Hotel Mockingbird by soliciting new and existing accounts, prospecting for business, presenting and negotiating offers, developing contracts, and closing sales. The role sells the hotel’s full range of offerings and manages account details through solicitation and closing, coordinating with hotel departments to support client service. The manager also meets and entertains clients when appropriate, communicates service requirements across departments, participates in sales and hotel meetings, and represents the hotel at trade shows, community events, and industry meetings.

Requirements

  • Experience in business travel at a hotel of similar size and quality.
  • Computer skills, including Microsoft Word, Excel, and Delphi.
  • Advanced knowledge of sales skills, revenue management, training, and motivating peers.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business-plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Nice To Haves

  • Three or more years of past sales experience.
  • Hotel experience.
  • Advanced knowledge of market trends, competition, and the hotel’s key customers.

Responsibilities

  • Solicit new and existing accounts to meet or exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
  • Generate business transient revenue through prospecting, presentations, contract development, negotiation, and closing sales.
  • Maximize revenue by selling all facets of the hotel to previous, current, and potential clients, orally and in writing.
  • Manage and document pertinent account details throughout solicitation and closing, and coordinate hotel departments’ participation in servicing accounts.
  • Prepare information for, meet with, and entertain clients as appropriate to the potential business from the account.
  • Communicate clear directions verbally and in writing to hotel departments to help ensure high-quality customer service.
  • Participate in daily business review meetings, pre-convention meetings, training, and other sales-related meetings as required.
  • Attend trade shows, community events, and industry meetings.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.
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