Bartender, Full Time- Hotel Mockingbird

Coury Hospitality•Dallas, TX

About The Position

Bartenders at Hotel Mockingbird deliver attentive, hospitable drinking and dining experiences at the bar. They prepare cocktails and beer for both the dining room and bar, apply extensive spirits knowledge and an understanding of flavor balance, and create a friendly, welcoming environment. The role calls for prioritizing and multitasking while communicating effectively and responding to guests with a cheerful, helpful attitude to enrich their experience.

Requirements

  • Must be at least 21 years old.
  • Outgoing personality, positive attitude, and strong communication skills.
  • Knowledge of wine and beverage brands, drink garnishes, and prices.
  • Comprehensive knowledge of wines by the glass and a growing knowledge of wines by the bottle.
  • Comprehensive knowledge of the inspiration, ingredients, and techniques used in house cocktails, and complete understanding of standardized recipes for classic and contemporary cocktails.
  • Ability to confidently make food and beverage pairing recommendations.
  • Knowledge of pre-check register operation, basic math, and handling money.
  • Knowledge of computer operations and ordering procedures.
  • Basic sanitation knowledge.
  • Ability to stand for long periods, up to five hours.
  • Ability to reach, bend, stoop, and frequently lift up to 40 pounds.

Responsibilities

  • Greet guests promptly, seat them in a friendly manner, and present drink menus.
  • Recommend beverages, answer questions, take beverage orders from guests and servers, and upsell drink specials and food items as directed.
  • Prepare and serve alcoholic and non-alcoholic drinks according to standard recipes, including cocktails and beer for the dining room and bar.
  • Execute wine service when necessary.
  • Check in regularly with guests to ensure they are satisfied with food and drinks.
  • Communicate allergy and dietary restriction information clearly on tickets.
  • Take tables in the bar or dining room when assigned by management.
  • Record drink orders accurately and promptly in the POS system.
  • Accept payments, process credit card charges, and make change when applicable.
  • Learn patrons’ names and personally recognize regular guests.
  • Provide gracious, professional, efficient service and maintain professional conduct in guests’ view.
  • Respond promptly and courteously to guest requests or problems.
  • Report equipment or bar maintenance problems to the manager.
  • Arrange bottles and glasses attractively and functionally, keep the bar stocked, and assist with restocking and replenishing inventory and supplies.
  • Maintain cleanliness throughout bar areas, including counters, sinks, utensils, shelves, and storage areas.
  • Perform additional or revised tasks and responsibilities as assigned by management based on business volume and current needs.
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