Manager, Business Systems Development

Ulteig•,

1d•$136,600 - $184,800

About The Position

The Manager, Business Systems Development leads a multidisciplinary technical team responsible for software development, enterprise integrations, platform administration, releases, and quality across enterprise business applications. The role is accountable for team performance, delivery execution, technical and operational quality, and resource prioritization. It partners with Business Systems leaders and other stakeholders to provide reliable, scalable solutions aligned with business priorities. The manager oversees development and integration delivery, D365 F&O technical platform work, release management, and quality assurance. The role guides architecture and design decisions in partnership with architects and technical specialists, while reinforcing secure development, documentation, peer review, observability, and supportability standards. It also provides leadership oversight for D365 F&O platform health, environment strategy, lifecycle management, OneVersion updates, Azure DevOps pipelines, release governance, and production support. The position establishes quality practices and advances test automation, including consistent test plans, defect management, release quality assessments, and risk-based recommendations. It sets team priorities and allocates capacity across operational support, project delivery, technical debt, platform modernization, and continuous improvement. The manager also works with vendors and partners, supports budgeting and workforce planning, contributes to roadmaps, and evaluates emerging technologies—including AI-assisted development—for practical and responsible enterprise use.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field; equivalent relevant experience may be considered.
At least 8 years of progressive experience in software development, enterprise applications, ERP platforms, systems integration, quality assurance, DevOps, or related business systems disciplines.
At least 3 years of formal people leadership or directly comparable technical delivery leadership, with responsibility for coaching, work allocation, delivery, and team outcomes.
Experience leading multidisciplinary teams responsible for development, enterprise integrations, platform administration, release management, and/or quality assurance.
Experience delivering and supporting business-critical enterprise systems in integrated environments such as ERP, CRM, finance, HR, project delivery, or customer platforms.
Demonstrated experience establishing engineering, release, testing, documentation, and operational support standards.
Experience managing vendors, consultants, implementation partners, statements of work, delivery expectations, and technical deliverables.
Authorization to work permanently in the U.S.
Demonstrated people leadership, including developing technical professionals, setting expectations, providing feedback, and building an accountable, collaborative team culture.
Strong understanding of the software development lifecycle, enterprise integration patterns, cloud platforms, DevOps, release management, quality assurance, and production support.
Ability to evaluate technical designs, delivery risks, system dependencies, and supportability concerns while engaging technical specialists appropriately.
Strong portfolio, capacity, and prioritization skills, balancing business value, operational risk, platform health, technical debt, and available resources.
Excellent written and verbal communication skills, including the ability to translate complex technical topics into clear decisions, risks, options, and business impacts.
Strong analytical, problem-solving, decision-making, and conflict-resolution skills.
Strong attention to detail and ability to ensure solutions and processes are secure, reliable, maintainable, supportable, and well documented.
Ability to lead through ambiguity, organizational change, competing priorities, and complex cross-system dependencies.
Openness to innovation and willingness to apply evolving technology and AI tools to improve workflows, solve problems, and support continuous improvement.

Nice To Haves

Working knowledge of Microsoft enterprise technologies, preferably including Dynamics 365 Finance & Operations, Azure, Azure DevOps, SQL Server or Azure SQL, APIs, Service Bus, Logic Apps, App Services, and Key Vault.
Experience with Microsoft enterprise platforms, including Dynamics 365, Azure, Azure DevOps, and related integration and data technologies.
Experience with budgeting, workforce planning, prioritization, and roadmap development.

Responsibilities

Lead, coach, and develop a multidisciplinary team by setting priorities, performance expectations, development plans, and accountability for outcomes.
Plan and execute delivery across business systems development, integrations, D365 F&O technical platform work, releases, and quality assurance.
Partner with Business Systems leaders, analysts, architects, and stakeholders to understand requirements, set priorities, manage dependencies, and deliver business-aligned solutions.
Provide technical oversight for software development, integrations, enterprise platforms, release management, and quality assurance, applying technical standards and engaging specialized expertise as needed.
Partner with architects and technical specialists on complex or cross-functional architecture and design decisions.
Reinforce standards for secure development, documentation, peer review, observability, and supportability.
Provide leadership oversight for D365 F&O platform health, environment strategy, lifecycle management, OneVersion updates, Azure DevOps pipelines, release governance, and production support.
Address recurring platform, integration, deployment, and performance issues through structured troubleshooting, root-cause analysis, and sustainable corrective action.
Establish quality practices for functional, regression, integration, end-to-end, nonfunctional, and user acceptance testing; advance test automation maturity and ensure consistent test plans, defect management, release quality assessments, and risk-based recommendations.
Set priorities and allocate capacity across operational support, project delivery, technical debt, platform modernization, and continuous improvement based on business priorities, risk, and available resources.
Monitor delivery health, risks, blockers, quality, and outcomes; communicate decisions and status to leaders and stakeholders.
Build relationships with Microsoft, implementation partners, strategic vendors, consultants, and ISV providers; review technical approaches, estimates, deliverables, testing evidence, and support models.
Support Business Systems leadership with budgeting, forecasting, workforce planning, vendor utilization, and roadmap development.
Evaluate emerging technologies, including AI-assisted development, automation, and modern engineering practices, for practical and responsible enterprise use.