4503 Manager Business Analytics

Innovaccer Analytics

85d

About The Position

We are looking for a Manager, Business Analytics to lead analytics and reporting initiatives supporting our healthcare customers. This role combines advanced SQL, Tableau, healthcare data, and business analytics with hands-on problem solving, stakeholder collaboration, and process automation to deliver accurate, actionable insights.

Requirements

• Advanced SQL skills, with the ability to write and optimize complex queries.
• 5+ years of hands-on experience building and maintaining dashboards in Tableau.
• Strong data analytics skills, with the ability to turn raw data into clear, actionable insights.
• Experience with financial reporting.
• Working knowledge of healthcare data (e.g., claims, EHR, pharmacy, or related domains).
• Excellent written and verbal communication skills.

Nice To Haves

• Previous experience managing or mentoring a team is preferred.

Responsibilities

• Sync with the Pharmacy Customer Success team to understand reporting priorities and upcoming requests for the day.
• Build, maintain, and troubleshoot Tableau dashboards, syncing data between Tableau and the underlying data warehouse to keep reporting accurate and current.
• Use SQL and Python to investigate and solve complex data problems, from data quality issues to reporting discrepancies.
• Design dashboards and reports with an eye for storytelling — choosing the visualizations and layouts that best communicate insights to stakeholders.
• Support data warehouse operations in Informatica and Databricks to keep reporting pipelines running smoothly.
• Partner closely with the Pharmacy Customer Success team to translate customer and business questions into actionable, decision-ready reporting.
• Handling data issues, analytics and product tickets, and collaborating with different teams to resolve them.
• Doing L2-level debugging to reach an initial analysis conclusion on P1 issues before involving product and infra teams.
• Initiating and contributing to automation opportunities in existing products/processes to reduce manual efforts.
• Basic understanding of incident management, transition management, and problem management.
• Working with scheduling jobs and scripts, and modifying them.
• Maintaining appropriate versioning of documents to be synced with the product version.
• Owning the handover process along with the Lead and the Manager.
• Handling customer issues in daily/weekly meetings, working on Jira tickets, and monitoring Jira queues to ensure tickets are closed within SLAs.

Benefits

• Generous PTO Benefits: Enjoy PTO benefit accrual of 20 days per year.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
• Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed